Field Account Representative

W.W. Grainger • San Jose, CA

431d • $58,300 - $87,400

About The Position

The Account Representative role at Grainger involves managing customer accounts and driving sales growth by presenting the Grainger Value Proposition. This position is focused on optimizing territory plans, maintaining customer relationships, and achieving sales performance targets through effective communication and negotiation.

Requirements

• 1 or more years of sales experience.
• High School Diploma or GED; two or four-year degree preferred.
• A valid driver's license.
• Ability to travel and have occasional overnights (dependent on territory).

Responsibilities

• Create a territory plan that optimizes call routes and maximizes time in the field.
• Maintain account and customer contact, recording follow-up details in Grainger's CRM.
• Proactively increase sales with each account using various communication channels.
• Respond to customers' real-time needs and grow revenue to reported thresholds.
• Achieve or exceed shared metrics of daily calls and customer face time minutes.
• Report accurate information on overall results of customer interactions.
• Identify opportunities, negotiate sales, and manage needs and cost requirements.

Benefits

• Medical, dental, vision, and life insurance plans
• Paid time off (PTO) and 6 company holidays per year
• Automatic 6% 401(k) company contribution each pay period
• Employee discounts
• Parental leave
• 3:1 match on donations
• Tuition reimbursement
• Comprehensive emotional, financial, physical, and social wellbeing programs

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Merchant Wholesalers, Durable Goods
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees