Fiber Technician

Internal•West Chicago, IL

13d

About The Position

Love Your Mondays again! Join the Future of Connectivity with Metronet! We have an immediate opening for an energetic ; Fiber Technician in Geneva, IL! As a Fiber Technician you will be responsible for performing basic to advanced installations, disconnects and service changes for residential and business customers for high-speed internet services, phone, and TV. You will provide basic troubleshooting and repair for services from the fiber terminal, or the ONT to consumer's electronic devices (TV, Modem, and Wireless devices etc.). At Metronet , we are committed to delivering cutting-edge technology combined with exceptional customer care. Our 100% fiber-optic technology ensures that we provide our customers with some of the fastest internet speeds in the world. As industry leaders in fiber-to-the-premise TV, voice, and internet services, we’re not just focused on expanding our networks—we’re focused on enriching the lives of those we serve. We value our associates because they are the cornerstone of our success. By joining the Metronet family, you’re stepping into a rewarding career in technology with a company dedicated to your growth and success. We’re in it to win it, and a key part of our strategy is to strengthen our business-to-business technology sales team with talented and hard-working individuals who aspire to be the next generation of technology leaders. Recognized as one of the Best Places to Work, we offer a competitive total compensation package, including 80% of medical premiums paid by the company, company-paid disability and life insurance, and a 401(k)-company match with immediate vesting. Plus, enjoy discounted services within our coverage areas and thrive in a locally owned, friendly, and fun atmosphere. Discover more with Metronet — a company where your success builds stronger communities, and your future is limitless. Metro net is an equal opportunity employer. We will not discriminate against any applicant or employee on the basis of sexual orientation, gender identity, race, gender, religion, age, national origin, color, disability, or veteran status. EOE/Minority/Female/Disabled/Veteran

Requirements

High School Diploma or GED
Physical ability to work from a kneeling or standing position for long periods
Physical ability to work various in conditions, including working in attics, crawl spaces, and in adverse weather conditions
Physical ability to climb ladders with proper equipment up to 25 feet (safety belt, safety strap, hard hat, and other equipment as needed)
Able to lift and carry loads of up to 75lbs including ladder
Ability to work with basic hand tools and other specialized equipment with training
Valid driver's license/satisfactory driving record
Willingness to work as a team and independently
Must be legally authorized to work in the U.S.
Available to work overtime when deemed necessary, including holidays and weekends
Available to travel for training or as needed

Nice To Haves

Experience with a telecom / fiber company preferred but not required

Responsibilities

Install and troubleshoot all MetroNet services from the terminal to Customer Premise Equipment (CPE)
Provide in-depth customer education on all MetroNet products and services
Earn commissions by explaining Metronet services and products to all customers
Be professional with customers and fellow associates
Work towards meeting key performance metrics
Other job-related duties as requested
Perform on-call rotation duties after regular business hours
Operate and maintain company vehicle/equipment safely and professionally