Fiber Splicer Technician

IQ Fiber • Saint Petersburg, FL

1d • Onsite

About The Position

A Smarter Career Choice Because the internet is now the heartbeat of our homes and an essential tool for business, it should run without interruption or stress. IQ Fiber was created to offer 100% fiber-optic high-speed internet, transparent pricing, and attentive customer service to deliver a Smarter internet experience. As part of our rapidly growing team, your contributions will directly impact our success. Your work matters here. We’re looking for energetic, collaborative, and customer-focused talent with the ability to proactively move our business forward. In return, you’ll find a place where your voice matters. You’ll find a team that works hard and has fun. And, if you’re like us, you’ll know you made a Smarter career choice. This position is located in St. Petersburg, FL - Local candidates only, please Position Summary The Fiber Splicer troubleshoots, splices, tests, and certifies fiber optic rings and customer terminations. This role includes repairing outages and performing contractor QA checks. The position requires spending 90% of time in the field and at customer premises, interfacing with high-level clients. The ideal candidate must have strong skills in fiber splicing, networking, organization, and customer service.

Requirements

• Must pass background and driving record check
• Demonstrate accountability for safety, quality, and customer service
• Maintain a professional appearance with IQ Fiber-branded clothing
• Keep vehicle and company equipment clean and ready for immediate response
• Excel in a fast-paced, high-pressure environment with strong problem-solving abilities
• Exhibit excellent communication and listening skills
• Working knowledge of Microsoft Excel and Word
• Available for 24/7/365 operations, including after-hours, weekends, and emergencies
• Maintain on-call readiness with clear-headed availability and accessible communications
• Stay in local market and remain on duty until outage resolution
• Available for emergency response during natural disasters and network outages

Nice To Haves

• Proficient in trouble ticket processing

Responsibilities

• Operate and maintain optical test equipment, including OTDR, PON Meter, Volt/Ohm meters, and toners
• Perform fiber splicing with core alignment splicing machine for drops and pigtails
• Execute repairs on underground drop pipes, re-pull underground fiber drops, and splice drops between the distribution vault and the premise NID
• Install, maintain, and troubleshoot OSP distribution fiber from the Main OLT Hub and FDH cabinets to the end user
• Service and maintain splitter cabinets, patch panels, NIDs, and associated equipment
• Install fiber in various customer premises, including single-family homes and MDU high-rises
• Perform additional duties as assigned, including non-technical tasks

Benefits

• Fun environment.
• Fast-growing company.
• All team members start accruing PTO on day one
• Company paid benefits: STD, LTD, Basic Life and EAP.
• Voluntary Benefits: Medical (HSA & FSA options), Dental, Vision, Voluntary Life, Hospital Indemnity Insurance, Accident Insurance, Critical Illness.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 101-250 employees