Fiber Network Supervisor

Ripple Fiber • Charlotte, NC

79d

About The Position

We are seeking a skilled and motivated Fiber Network Supervisor to lead the installation, maintenance, and repair of customer fiber-optic telecommunications systems. This role is critical to ensuring high-performance network infrastructure and exceptional service delivery. The ideal candidate will possess a strong blend of technical expertise, leadership capabilities, and strategic thinking.

Requirements

• Proven experience in fiber-optic network installation and maintenance.
• Strong understanding of network infrastructure and performance monitoring tools.
• Excellent leadership, communication, and problem-solving skills.
• Ability to manage multiple projects and prioritize tasks in a fast-paced environment.
• Experience working with cross-functional teams and vendors.

Nice To Haves

• Certifications in fiber network technologies or telecommunications.
• Familiarity with industry standards and safety regulations.

Responsibilities

• Oversee fiber network upgrades, and repairs across customer sites.
• Manage field and support teams to ensure timely and cost-effective project completion.
• Monitor network performance and troubleshoot infrastructure issues to maintain optimal service levels.
• Collaborate with network engineers to design and implement scalable fiber solutions.
• Delegate work orders and assignments effectively to ensure operational efficiency.
• Communicate clearly with internal teams and external stakeholders.
• Analyze complex situations and make strategic decisions to support business goals.

Benefits

• Competitive pay
• Comprehensive health benefits
• 401(k) with company match
• Supportive work environment where innovation and teamwork thrive

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 51-100 employees