Midwest Energy & Communications-posted 12 days ago
Full-time • Entry Level
Kalamazoo, MI

As an MEC Fiber Installer, you'll be responsible for installing, maintaining, and repairing high-speed fiber optic internet in customers' homes. You'll use your excellent customer service skills to answer questions about our internet and phone services, provide product training, splice and maintain fiber optic cables, and troubleshoot live networks.

  • Installing, maintaining, and repairing high-speed fiber optic internet in customers' homes
  • Answering questions about our internet and phone services
  • Providing product training
  • Splicing and maintaining fiber optic cables
  • Troubleshooting live networks
  • High school diploma or GED required
  • Practice safe work habits
  • Have exceptional customer service skills
  • Be able to read and understand documents and drawings
  • Be competent with hand tools and have strong computer skills
  • Have a solid understanding of technology-based services, products, and networking
  • Ability to stoop, crawl, bend, squat, and lift up to 75 lbs (including body weight, equipment, and tools)
  • Ability to stand for extended periods on various surfaces
  • Willingness to work outdoors in all weather conditions
  • Ability to climb ladders exceeding 18 feet and work at elevations
  • Comfortable working in confined spaces (attics, crawl spaces, utility holes)
  • 4+ years of experience with fiber-to-the-home or similar broadband installation and maintenance
  • Comprehensive insurance with minimal cost sharing
  • 401k plan with 8% employer contribution
  • Begin earning 5.85 hours per pay period immediately
  • By your third year, earn 24 days annually, plus paid holidays
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