Fiber Field Technician

Lumbee River EMC•Pembroke, NC

13h

About The Position

The Fiber and Broadband Field Technician acts as a point of contact for the coordination and construction of backbone, distribution, drops and other fiber projects, from project start to completion. Responsibilities include field inspection of the site, secure right of way, stake designs, prepare staking sheets, material sheets for work orders of the requested service to the best benefit of the consumer and the Cooperative, ensure equipment is ordered and delivered timely, mapping program of choice updates, attend meetings and maintain regular communications, all in accordance with established subsidiary/Cooperative guidelines.

Requirements

5-8 years Experience with telecommunications, rural electric cooperative or utility in a related telecommunications engineering or operations position in overhead and Underground construction
Must have strong self-management skills and "people" skills to work closely with customers and subcontractors, as well as sales, engineering, project management, and customer service teams
Must have the ability to read blueprints provided by electrical cooperative, a site plan and/or DOT plans, system geography and rules relating to territorial assignments
Must have proficient knowledge of Microsoft Office Suite, mapping software, and engineering design software
Ability to work a variety of schedules including nights, weekends, and holidays
Ability to read understand, interpret, input, and analyze data with a high degree of accuracy and completeness
Ability to organize work load to determine priority of duties
High School Diploma or equivalent
Driver License

Nice To Haves

Associate's Degree Telecommunications, electronics, or related technical discipline
Notary Public
Telecom and Network Data Certifications

Responsibilities

Design customer extension for fiber optic plant resulting in minimal customer inconvenience providing prompt, efficient and reliable service to include: stake lines, poles, wire, determine rate, secure, negotiate and verify right-of-way easements, ensure right-of-way is clear, explain plans and rates to customers to obtain acceptance
Locate customer underground facilities for crews by drawing sketches and calling in locates, post extensions and changes to maps before construction, draw up work orders, maintain log of all stake extensions, estimate costs, design layouts of underground and overhead lines, inspect completed extensions, and set up construction maps
Utilize mapping applications, to include but not limited to, Futura and CresentLink and execute any functions associated with automated mapping and staking to assist in the coordination and construction of major projects to include: stake line conversion jobs, draw up work orders, maintain a log of maintenance, inventory, and system improvement conversions in the two-year work plan
Use accounting software for posting map comments, create picking lists, apply aid to construction (ATC) by creating invoices, attach staking sheets in the ABS vault, and maintain units and other notes
Prepare negotiation of easement and right-of-way documentation, conduct deed searches, identify owners, principal agents and secure cooperation and permission for the construction of fiber footprint
Prepare requests and staking sheets to accommodate joint use of poles and trenches by other utilities in accordance with the agreement with each utility. Prepare the joint use agreements for overhead and underground projects with other utilities. Prepare Railroad, Natural Gas, Transmission and D.O.T. encroachments
Install fiber optic cable and equipment for the delivery of services from the network access point to homes and/or businesses, including wiring homes/buildings and/or connecting homes/businesses to the systems
Design of extensions for fiber resulting in minimal inconvenience to the customer providing prompt, efficient and reliable service to include: stake lines, prepare customer communications, prepare service orders, secure, negotiate and verify right-of-way easements, ensure right-of-way is clear, prepare cost estimates, prepare notifications and documentation, determine materials necessary for each job, and coordinate projects and services with appropriate personnel
Perform field inspections on physical and wireless equipment to verify the accuracy of the AM/FM/GIS, reports discrepancies or hazardous conditions as needed to the appropriate personnel, and makes sure the system is updated accordingly
Perform all aspects of fiber installation for residential and business customers, including terminating cable, setting up small networks and mounting hardware, Perform site inspections using a signal test device to determine available service for customers and proper antenna placement. Configure and replace wireless equipment in the field
Maintain accurate plant records and forms, including work orders, customer billing sheets, daily inventory, and project timeline,
Confers with customers to determine problems and acceptable resolutions and provides extensive training on all services provided
Performs work according to applicable Federal and State safety regulations as well as LREMC policies, procedures, work practices and Safety Manual.
Required to perform any other duties assigned in order to fulfill the objectives of the Cooperative.
Maintains a friendly cooperative relationship with all employees, members, general public and other utilities, when performing responsibilities while promoting the Cooperative's mission and positive image.