Fiber Engineer IV

Astreya • San Ramon, CA

106d • $85,120 - $134,400

About The Position

The Field Engineer IV will work closely with potential customers on a technical level to secure design-ins and support existing customers with their applications. The Field Engineer must have a solid technological base for effectively understanding the technical specifications involved in application engineering, as they provide technical support, give technical presentations, and design and modify the application systems. Along with this, they must also have good interpersonal skills, strong oral and written communication skills, and good organizational skills for effectively communicating the technical specifications to the customers.

Requirements

• Bachelor’s degree (B.S/B.A) from four-college or university and 8+ years’ related experience and/or training; or equivalent combination of education and experience
• Networks with key contacts outside own area of expertise
• Determines methods and procedures on new assignments and may coordinate activities of other personnel
• Good understanding of effective network design methodologies
• Knowledge of how to troubleshoot and assess live networks

Responsibilities

• Capture and understand customers’ technical and product requirement on battery functioning and how it is used in the terminal and host devices and ensure smooth and adequate transfer to client internal team
• Lead the technical, technological, and functional aspects of proposals to customers
• Troubleshoot system applications on customer's request, resolving other engineering issues regarding systems application
• Build mutual trust with customers’ technical staff
• Prepare relevant records, data, and documents for product presentations, conduct training sessions for demonstrating new products and services, and support the sales team in organizing the presentation and training of product demonstration
• Oversee technical training of consumer specific application of various engineering products in developing stage
• Other duties as required

Benefits

• Medical provided through Cigna (PPO, HSA, EPO options) / Medical provided through Kaiser (HMO option only) for California employees only
• Dental provided through Cigna (DPPO & DHMO options)
• Nationwide Vision provided through VSP
• Flexible Spending Account for Health & Dependent Care
• Pre-Tax Account for Commuter Benefit/Parking & Transit (location-specific)
• Continuing Education and Professional Development via various integrated platforms, e.g. Udemy and Coursera
• Corporate Wellness Program
• Employee Assistance Program
• Wellness Days
• 401k Plan
• Basic Life, Accidental Life, Supplemental Life Insurance
• Short Term & Long Term Disability
• Critical Illness, Critical Hospital, and Voluntary Accident Insurance
• Tuition Reimbursement (available 6 months after start date, capped)
• Paid Time Off (accrued and prorated, maximum of 120 hours annually)
• Paid Holidays
• Any other statutory leaves, paid time, or other fringe benefits required under state and federal law

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Bachelor's degree
• Number of Employees: 1,001-5,000 employees