Fiber Commercial Marketing Manager - North Carolina

T-Mobile • Raleigh, NC

1d

About The Position

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That’s how we’re UNSTOPPABLE for our employees! The Commercial Market Manager drives business outcomes by leveraging quantitative performance data and qualitative field insights to develop and execute marketing and go-to-market strategies within financial constraints for a consumer-focused organization. It involves managing marketing strategy, consumer and competitive insights, business performance analysis, and localized test-and-learn initiatives to support marketing operations. The role requires collaboration across multiple functions and close partnership with Field Sales to ensure effective go-to-market planning and offer execution. Success is measured by the performance of marketing offers, customer acquisition, penetration growth, ROI of pilot programs, and alignment with business objectives. The work impacts organizational growth and customer engagement through strategic marketing initiatives, data-driven decision-making, hyper-local optimization, and cross-functional leadership.

Requirements

• Bachelor's degree in Marketing, Communications, Business, or related field plus 5 years of related work experience OR Advanced degree with 3 years of related experience.
• 4-7 years of marketing experience in one or more of the following categories: software/hardware, web, telecommunications, consumer electronics, or consumer packaged goods.
• Strong communications skills by presentation, written and verbal methods.
• Strong leadership and ability to influence cross-functional teams.
• Proven success in local market development in Broadband industry to drive market success.
• Expertise in overseeing market intelligence, playbook development, and executing go-to-market strategies for accelerated penetration.
• Ability to collaborate with sales and field marketing leaders to develop sales enablement tools that drive market share, revenue growth, and profitability across private properties and multiple product categories.
• Strong analytical skills with experience in data-driven decision-making to drive business performance.
• Financial acumen with knowledge of ROI drivers, forecasting, and budgeting to manage financial objectives.
• At least 18 years of age
• Legally authorized to work in the United States

Nice To Haves

• Experience in the Residential Broadband Category (Fiber, MSO, ILEC, etc.) preferred

Responsibilities

• Develop and execute quarterly and hyper-local marketing initiatives to achieve acquisition and penetration targets through cross-functional collaboration with Sales, Finance, and Operations, including deployment and post-launch evaluation
• Leverage quantitative performance data and qualitative field insights to identify acquisition trends, performance gaps, and revenue opportunities, translating findings into actionable marketing plans and promotional strategies
• Identify market-level opportunities and risks across penetration, channel mix, competitive dynamics, and build readiness, providing strategic recommendations to capture new customers and strengthen competitive positioning.
• Own end-to-end market performance by monitoring results and adjusting plans in response to competitive dynamics, including designing and evaluating structured test-and-learn pilots and localized execution strategies using defined KPIs (conversion, cost per acquisition, churn risk, ROI)
• Develop executive-ready presentations that synthesize complex datasets into clear, compelling narratives, enabling data-driven decisions for senior leadership and field sales teams.
• Also responsible for other duties/projects as assigned by business management as needed.

Benefits

• Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches.
• Employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role.
• Most Corporate employees are eligible for a year-end bonus based on company and/or individual performance and which is set at a percentage of the employee’s eligible earnings in the prior year.
• Certain positions in Customer Care are eligible for monthly bonuses based on individual and/or team performance.
• medical, dental and vision insurance, a flexible spending account, 401(k), employee stock grants, employee stock purchase plan, paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave, family building benefits, back-up care, enhanced family support, childcare subsidy, tuition assistance, college coaching, short- and long-term disability, voluntary AD&D coverage, voluntary accident coverage, voluntary life insurance, voluntary disability insurance, and voluntary long-term care insurance.
• eligible employees can also receive mobile service & home internet discounts, pet insurance, and access to commuter and transit programs!

What This Job Offers

• Job Type: Full-time
• Career Level: Manager