FHC Laboratory Coordinator I

ARUP Laboratories Career•Salt Lake City, UT

2d•Onsite

About The Position

Demonstrate competence in the policies, procedures, and processes associated with delivering excellent patient care according to ARUP Laboratories standards. Performs high quality routine and advanced venipuncture and other specimen collection procedures for personal and occupational health requirements. Maintains open and accurate communications pertaining to laboratory services with health care providers, fellow staff members and patients. This position will provide a supportive link between ARUP employees, patients, and health care professionals both internal and external, while demonstrating a professional image through phone, email, and other communications. ARUP Laboratories is a national clinical and anatomic pathology reference laboratory and an enterprise of the University of Utah and its Department of Pathology. Based in Salt Lake City, Utah. ARUP proudly hires top talent to create a work environment of diversity, professional growth and continuous development. Our workforce is committed to the important service we provide to over one million patients each month. We always strive for excellence and have a strong desire to have involvement with the advances in medicine and the role laboratory services plays within each patient’s life. We never forget that there is a patient behind every specimen we receive. We are looking for individuals who want to contribute to ARUP's culture of accountability, integrity, service, and excellence. Consider joining our dynamic team.

Responsibilities

Build and maintain relationships throughout all communications while providing a positive, professional, and empathetic understanding to all patients and health care professionals.
Deliberation and judgment pertaining to complex job requirements and responsibilities in order to best serve the patient, health care professionals, and ARUP.
Handles all incoming calls to insure proper transfer of the call, answer to the question, or information regarding clinical laboratory operations.
Gains and maintains knowledge of current requirements of federal, state, local governments and other accrediting and licensure bodies, specifically in regard to ARUP Corporate implementation and compliance to those regulations affecting global quality and compliance processes (e.g. ISO, CLIA, CAP, FDA).
Provides quality resources to all ARUP departments as required.
Develops/maintains knowledge standardized policies, current processes, and procedures as required for areas of responsibility.
Successfully completes identified cross training duties and maintains competency.
Schedules patient and clinical study appointments.
Enters and maintains laboratory documentation in patient charts.
Assists with patient and administrative requests for health information/medical records.
Performs routine and advanced venipuncture, capillary, and urine collections according to department standards by;Collecting high quality specimens in a timely manner, using established phlebotomy techniques.Centrifuge and pour-off samples and process samples for courier pick up at designated times.
Maintains an organized, clean, and well-stocked work area/phlebotomy stations.
Properly disposes of contaminated materials, keeps work areas supplied and clean, and observes all established safety policies.
Cleans, sterilizes, and performs basic maintenance on equipment.
Attends staff meetings and in-service sessions to assure job competency and communication with ARUP.
Understands, willingly accepts, and performs assignments from the Lead, Supervisor, Group Manager or designee; and is supportive of those in authority.
Assumes Lead responsibilities as assigned.
Other duties as assigned.