FFC Operations Manager

Lowe's • Vonore, TN

91d

About The Position

The position involves overseeing safety and operational efficiency in a distribution center environment. The role requires identifying and resolving safety issues, addressing trends escalated from Operations Supervisors, and building a culture of safety. The individual will partner with corporate functions to determine daily workloads and evaluate staffing needs to meet production demands. Leadership is a key component, as the role involves onboarding and training supervisors, communicating effectively with team members, and reporting on key performance metrics. The position also requires collaboration across shifts and functions to ensure consistent processes and operational success.

Requirements

• Bachelor's Degree in Supply Chain Management, Transportation, Industrial Engineering, Business, or related field.
• 3 years' experience in distribution center operations or related area, or 7 years of experience in distribution center/warehouse operations with increasing responsibilities if education requirement not met.
• Leadership experience with direct report responsibility.
• Experience mentoring and coaching others.
• Experience leading a team through change.
• Proven record of complying with safety requirements.
• Working knowledge of Microsoft Office.
• Working knowledge of warehouse management systems (WMS).
• Experience managing resources, time, and budgets.
• Experience using troubleshooting processes to resolve problems.
• Experience taking a lead role in a Corporate-led initiative.

Responsibilities

• Identifies and resolves safety issues on the floor and notifies the appropriate party for resolution.
• Addresses safety issues or trends escalated from inbound/outbound Operations Supervisors.
• Completes safety observations and builds a culture of safety in the work environment.
• Partners with corporate and support functions to determine the daily workload for the day.
• Evaluates staffing needs to meet daily demand and works with Operations Supervisors to allocate resources.
• Provides inspired leadership for the organization.
• Promotes a culture that encourages top performance and high morale.
• Onboards and trains supervisors overseeing their performance.
• Communicates effectively with Operations Supervisors regarding business objectives and current issues.
• Reports on key performance metrics to upper management and Store Support Center (SSC).
• Sets Operations Supervisors up for success to achieve key performance indicators.
• Collaborates with other operational shifts to ensure consistent processes.
• Identifies and acts on needs for efficient operations and safety issues.
• Responsible for key operations performance metrics of the shift.
• Identifies and assists in implementing process improvements.
• Attracts and hires talented individuals for the team.
• Sets goals and communicates clear expectations for associates.
• Monitors and manages associate performance.
• Provides resources and support to associates as needed.
• Assists Operations Supervisors with any issues that may arise.
• Communicates effectively with associates regarding business objectives.
• Provides associates with meaningful developmental opportunities.
• Sponsors and leads associates through change.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Building Material and Garden Equipment and Supplies Dealers
• Education Level: Bachelor's degree