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The primary purpose of this role is to oversee the Flatbed Fulfillment Center (FFC) operations. This includes responsibility for communicating and bringing to life the strategy and vision for FFC operations. This position is responsible for directing a high performing team that is accountable for handling product safely, efficiently, and effectively as it moves through the facility. The FFC General Manager collaborates with leaders to monitor production volume by developing and executing short- and long-term operational strategies providing direction to Operation Managers and Supervisors overseeing inbound and outbound operations. The FFC General Manager must respond quickly to changing workflow conditions and contribute positively to the facility's key performance indicators. The FFC General Manager ensures site connectivity and relationships with stores, corporate, Supply Chain (SC), other stakeholders. The FFC General Manager must be able to mentor and build a culture of safety among associates to achieve a safe working environment and exhibit strong customer relations skills. This role champions and leads culture-building activities and nurtures a positive engaging culture.