Fertility Care Administrative Assistant

Pinnacle Fertility • Kirkland, WA

277d • $22 - $26

About The Position

The Healthcare Administrative Assistant is a vital part of the patient care experience, serving as a consistent and compassionate presence for individuals navigating their fertility journey. This role plays a key part in ensuring that daily clinic operations run smoothly while helping patients feel supported, informed, and cared for. Working closely with a collaborative, multidisciplinary team, the Healthcare Administrative Assistant helps foster a seamless and supportive environment focused on delivering exceptional care. We are seeking a Healthcare Administrative Assistant to join our dedicated team at Seattle Reproductive Medicine in Seattle, Kirkland, Everett, Bellevue or Tacoma. This is a full-time onsite position working Monday through Friday, from 8:00AM-4:30PM.

Requirements

• High school diploma required.
• Minimum 1 year of experience in customer service, front desk, or administrative support (preferred).
• Experience in women's health or healthcare is a plus.
• Strong customer service skills with a professional, patient-centered approach.
• Excellent communication, organizational, and problem-solving skills.
• Strong time management and multitasking abilities, with the ability to work independently and prioritize effectively.
• Empathy, adaptability, and a collaborative mindset within a multidisciplinary team.

Responsibilities

• Accurately document patient interactions, lab, and ultrasound results in the EMR.
• Provide emotional support and respond to patient questions and concerns.
• Schedule appointments and coordinate referrals, orders, and medical records.
• Assist with medication prior authorizations, prescriptions, and refill requests.
• Manage medication inventory, including samples and consignment stock.
• Support completion of FMLA paperwork and work/school release letters.
• Collaborate with outside agencies to support continuity of care.
• Assist with additional administrative tasks and other duties as assigned.

Benefits

• Comprehensive healthcare, dental, life, and vision insurance.
• Generous paid time off (PTO).
• Paid holidays.
• Retirement savings program.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED