Ferry Terminal Manager 1 (PCN 253319)

State Of Alaska • Whittier, AK

422d • $58,531 - $58,531

About The Position

The Ferry Terminal Manager 1 is a supervisory role within the Alaska Marine Highway System, responsible for overseeing terminal operations at the Whittier Terminal. This position involves employing, training, and coaching staff, coordinating shifts and schedules, and ensuring compliance with AMHS and USCG regulations. The manager will also handle customer service, facility management, and administrative duties, contributing to a cohesive marine transportation system for Alaskans and visitors.

Requirements

• Two years of experience assisting the general public in travel planning and reservations, including maintaining information in a computerized reservations system.
• OR two years of experience at a commercial dock involving vessel handling and computerized manifest systems.
• Ability to lift and carry heavy weights and work in inclement weather.
• Possess a regular driver's license and be 18 years of age or older.

Nice To Haves

• Experience in sales and marketing related to transportation services.
• Strong oral and written communication skills.

Responsibilities

• Supervise and train assigned staff at the Whittier Terminal.
• Coordinate shifts and schedules to meet staffing needs for vessel calls and traveler volume.
• Ensure operations comply with AMHS and USCG regulations and protocols.
• Manage terminal and dock security, line handling, ship docking, and hydraulic ramp operations.
• Provide excellent customer service to travelers and clients.
• Utilize technology for operational tasks and problem-solving.

Benefits

• Generous benefits package including health insurance and retirement plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Executive, Legislative, and Other General Government Support
• Education Level: No Education Listed