Ferris Wheel Associate PT

Scheels All Sports•Billings, MT

1d•Onsite

About The Position

SCHEELS offers a rewarding career for individuals passionate about sports, fitness, fashion, or the outdoors, providing extensive business and product training. As a leader in the sporting goods industry, SCHEELS aims to deliver the best customer experience in the USA with a vast selection of world-class brands, special attractions, and exceptional customer service. The company empowers its associates to become product experts through comprehensive training and focuses on mentorship and professional development throughout their careers.

Requirements

Excellent customer service and communication skills
Demonstrate strong organization, attention to detail, ability to multi-task and problem-solving skills
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
Ability to write routine reports and correspondence
Ability to speak effectively before groups of customers and employees of the organization
Be professional in appearance and attitude, contribute to a positive team atmosphere and treat others with respect and consideration while following Scheels’ policies and procedures
Must be at least 18 years of age
Genuinely and consistently treat co-workers, customers and business partners like they are the most important person including eye contact, a smile and a genuine “Thank you”
Approach daily tasks, projects and follow-up communication with energy and sense of urgency
Cultivate a deep desire to become a knowledge expert in their role with the ability to apply their knowledge and experience with great impact
Show respect and appreciation for others and Scheels
Arrive to work and meetings 10 minutes early
Genuine interest and action in helping others before yourself, regardless of recognition or reward
Consistent eagerness to listen, learn, apply knowledge and accept critical feedback
Ability to adapt to a changing work environment
Ability to apply concepts of basic math, grammar, punctuation and spelling
Meets Scheels dress and grooming expectations in support of professional, clean and welcoming environment for customers, co-workers and business partners
Demonstrate pride and ownership of their work while meeting expected deadlines
High school diploma; or up to three months related experience or training; or equivalent combination of education and experience
Ability to work assigned scheduled which may include varied hours, evening, weekends, and holidays

Responsibilities

Operates the control console to start and stop the attraction and is fully knowledgeable of all control, loading, balancing, safety and emergency operating procedures (if applicable)
Must maintain full attention on attraction operation at all times when it is moving
Informs customer to fasten belt, bar, or other safety device
Confirm customers meet height and other admission requirements
Ensure safety at all times
Direct customers on how to enter and exit the attraction
Help people get on and off rides
Monitors the condition of the equipment and the operation of all moving parts at all times to ensure the ride is operating properly and safely
Ensures the area is kept clean and free from debris and spilled liquids
Collect payment method from patrons
Maintain orderly appearance of personal work space and surrounding areas
Attend to miscellaneous projects during down times, including, but not limited to hanging, folding, size sticker placement and pricing product
Assist with all other duties as assigned