Fernley Casino - Slot Floorperson

Terrible Herbst • Fernley, NV

294d

About The Position

We are looking for a Casino Floor Person who enjoys working with the public and has a friendly, outgoing personality. As a team-oriented company, we seek an individual who can be flexible with work hours. The ideal candidate is dedicated in providing exceptional customer service and displays a positive attitude when interacting with customers and employees.

Requirements

• Friendly and outgoing personality
• Ability to provide exceptional customer service
• Flexibility with work hours
• Ability to perform essential duties satisfactorily with or without reasonable accommodations

Responsibilities

• Provides service to gaming machine guests
• Responds to customers reporting jackpots and determines if the jackpot is valid
• Obtains customer identification and completes appropriate forms
• Ensures compliance with federal and state gaming regulations
• Typically reports to a supervisor or manager
• Troubleshoots and repairs minor problems at the machine
• Documents those repairs unable to fix at machine level and assists in contacting the manufacturer to report problems
• Circulates throughout casino area, maintaining visibility for guests within casino area
• Exchanges large denomination bills into requested denomination bills and coins
• Provides information to guests, such as how to play various gaming machines, and general information about the casino and games offered
• Initiates jackpot/fill documentation, either manual or automated and retrieves amount of cash or coin necessary to complete transaction
• Witness/verify both at the gaming machine and on manual documents
• Takes the lead in maintaining cleanliness and safety within the gaming area
• Notifies management of potential problems within the gaming area
• Assists with drink service and cleaning gaming area
• Can act as the break person for the Cage and Bartender as needed

What This Job Offers

• Career Level: Entry Level
• Industry: Gasoline Stations and Fuel Dealers
• Number of Employees: 1,001-5,000 employees