Ferguson Animal Hospital- Customer Service/Front desk

VetEvolve • Middlesboro, KY

92d

About The Position

VetEvolve is a people-first organization that provides industry know-how and reliable support to veterinary teams, enabling them to deliver exceptional patient care. We focus on creating a genuine, supportive, people-focused environment that prioritizes each individual to ensure they are achieving their career goals and are fulfilled personally, professionally, and financially. Our culture is driven by the core values Serve, Evolve, and Trust, and every day our mission is to make things better for veterinary professionals. At Ferguson Animal Hospital, we provide compassionate, high-quality veterinary care for pets and peace of mind for their owners. Our team is dedicated, friendly, and passionate about what we do. If you thrive in a fast-paced environment and enjoy working with both animals and people, we’d love to meet you!

Requirements

• Prior experience in a receptionist or customer service role (veterinary or medical experience a plus)
• Excellent communication and interpersonal skills
• Strong organizational and multitasking abilities
• Comfort with computers and scheduling software
• A love for animals and a calm, compassionate demeanor

Responsibilities

• Greet clients and patients with a smile and positive attitude
• Answer phone calls, schedule appointments, and manage calendars
• Check in/out clients, process payments, and handle paperwork
• Maintain a clean and welcoming front lobby
• Assist with client communications and follow-ups
• Coordinate with veterinary staff to ensure smooth patient flow

Benefits

• Competitive pay based on experience
• Paid time off and holidays
• Veterinary service discounts
• Opportunities for growth and training
• A supportive, team-oriented environment

What This Job Offers

• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 501-1,000 employees