FEMFAT Support & Training Engineer

Magna International • Troy, MI

384d

About The Position

The position involves providing technical support and training for the FEMFAT engineering software to customers in North America, including the USA, Canada, and Mexico. The role supports local sales and marketing activities through benchmark projects and collaboration with the FEMFAT headquarters. The focus is on enhancing customer experience and demonstrating the software's capabilities while ensuring adherence to Magna's standards and safety policies.

Requirements

• Minimum bachelor's degree in Mechanical Engineering, Mechatronics, or a related field.
• Additional education in CAE (structural analysis) and durability of materials.
• At least 5 years of experience in CAE analysis with ABAQUS.
• Minimum 3 years of experience in fatigue analysis with FEMFAT.
• Proficient in Microsoft Office (PowerPoint, Outlook, Word, Excel).
• Strong customer orientation and support capabilities.
• Excellent communication skills with customers and team members.
• Ability to present complex technical content in an understandable manner.

Responsibilities

• Provide technical support for FEMFAT customers in North America across various usage levels.
• Assist in resolving installation or license issues in collaboration with customer application or IT engineers.
• Conduct basic and advanced technical training sessions.
• Demonstrate the FEMFAT product to potential customers at conferences, trade fairs, webinars, and user meetings.
• Perform benchmark projects to support local sales activities and participate in technical working groups.
• Collaborate closely with local FEMFAT sales and marketing personnel.
• Organize bi-annual user conferences focusing on technical content and user presentations.
• Enhance the technical quality of presentation materials.
• Report technical information about competitor products to headquarters.
• Create use cases and application examples.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Transportation Equipment Manufacturing
• Education Level: Bachelor's degree