Female Spa Concierge - Signia by Hilton La Cantera Resort and Spa

Hilton•San Antonio, TX

About The Position

The Signia by Hilton La Cantera Resort and Spa is looking for their next Female Spa Concierge. Nestled high above the rolling hills and live oaks of the Texas Hill Country, Signia by Hilton La Cantera offers a serene resort experience featuring over 140,000 sq. ft. of event space, a luxury spa, outdoor pools, a kid’s camp, and an 18-hole championship golf course. Guests can savor bold flavors across four restaurants and five bars, with convenient access to premier shopping, dining, Six Flags, and the San Antonio Airport. The ideal candidate brings at least (2) years of administrative experience or experience in front desk hotel operations. Luxury brand experience is preferred. Shift Pattern: Full flexible availability including weekends and holidays for 8-hour shifts between the hours of 7:30PM - 8:30PM What will I be doing? As a female Spa Concierge, you will be the first point of contact for the guests, setting the tone of an exceptional and relaxing spa experience while following the established standards in the hotel's continuing effort to deliver outstanding service and financial profitability. Specifically, you would be performing the following tasks to the highest standards:

Requirements

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: Hospitality - We're passionate about delivering exceptional guest experiences.
Integrity - We do the right thing, all the time.
Leadership - We're leaders in our industry and in our communities.
Teamwork - We're team players in everything we do.
Ownership - We're the owners of our actions and decisions.
Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes: Quality
Productivity
Dependability
Customer Focus
Adaptability
At least (2) years of administrative experience or experience in front desk hotel operations
Full flexible availability including weekends and holidays for 8-hour shifts between the hours of 7:30PM - 8:30PM

Nice To Haves

Luxury brand experience is preferred.

Responsibilities

Greet and register guests entering the spa/salon/health club/fitness center.
Provide the Spa managers with administrative and clerical support including: Word- processing, typing, e-mailing, filing, data-entry, faxing, copying, corresponding
Answering telephones
Processing mail
Taking notes and/or dictation
Making travel arrangements
Performing other general office duties.
Assisting with cleaning and the upkeep of the women's locker room

Benefits

Access to pay when you need it through DailyPay
Medical Insurance Coverage – for you and your family
Mental health resources including Employee Assistance Program
Best-in-Class Paid Time Off (PTO)
Go Hilton travel program: 100 nights of discounted travel
Parental leave to support new parents
Debt-Free Education: Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including: college degrees and professional certifications
401K plan and company match to help save for your retirement
Hilton Shares: Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount
Career growth and development
Team Member Resource Groups
Recognition and rewards programs