Female Spa Attendant

Corporate Office•Bedford, PA

14h•Onsite

About The Position

The Spa Attendant will be responsible for greeting clients and introducing the facilities and program components to individuals and groups. Furthermore, the attendant monitors the spa and fitness room for cleanliness, safety, and provides direction or instruction when appropriate. Observing all the policies and procedures of the Resort and the Spa as outlined in the Associate Handbook

Requirements

High School Graduate or equivalent.
Computer knowledge.
Ability to communicate effectively and work as a Team member of the Spa.
Ability to transport, handle and/or lift 50 lbs. (NOTE: sports and fitness equipment)
Ability to work a flexible work schedule as assigned by management

Nice To Haves

CPR and First Aid certification preferred.
Previous experience in customer service preferred.

Responsibilities

Responsible for greeting all guests in an appropriately friendly manner and providing assistance with any aspect of their visit to ensure a fabulous experience.
Providing guests with tours and information pertinent to the Spa including the Locker Areas, amenities, The Baths and Relaxation Lounge.
Responsible for multi-tasking in assisting guests, attending to laundry, re-stocking supplies, cleaning and ensuring a meticulous spa environment.
Knowledgeable about all Spa service treatments offered as well as seasonal treatment promotions.
Knowledgeable about all products in the Spa retail area so as to assist guests and enhance retail sales.
Following daily checklists for opening & closing procedures, fitness center and weekly chores as detailed on Spa’s whiteboard.
Maintaining a well-groomed, professional appearance, this includes wearing a clean and well-kept uniform, and nametag.
Knowledgeable about all outlets and offerings of the resort to assist in aiding any guest request.
Responsible for assisting Spa Front Desk associates in any duties necessary.
Responsible for reporting to work on time and according to posted schedule.