Female Massage Therapist - Part-Time or Full-Time - Maryland

Maryland Live! Casino & Hotel • Hanover, MD

360d • $18 - $18

About The Position

Responsible for providing massages and other body treatments to guests of our Spa. Candidates must have at least 2 years of Licensed Massage Therapist experience. Up to $1000 sign-on bonus for licensed massage therapists! Pay out amount is based on performance reviews after 90 days and 6 months. $18.00 per hour, 14% Commission and 18% Guaranteed Gratuity.

Requirements

• Valid Maryland state license in massage therapy or other credentials required by Maryland.
• Current CPR certification.
• Customer service experience, preferably in a spa.
• Must be able to build rapport with guests and determine needs.
• Excellent work ethic.
• Efficient, well organized, and able to handle a variety of duties simultaneously.
• Energetic, enthusiastic and motivational.
• Professional manner, discretion, and appearance.
• Good verbal and written skills.
• Strong team player.

Nice To Haves

• High School Diploma or GED.
• Must maintain all current licenses and certifications that are required on a state or local level.

Responsibilities

• Availability When Facility Is Open: This could include nights, weekends, and holidays.
• Provides Ensures the best treatment experience for guests by maintaining the standards set for the Live! Spa treatment menu and standards of excellence.
• Adheres to the policies of the spa and hotel.
• Performs massage and body services that meet the service standards and fulfill guest satisfaction.
• Customizes treatments based upon guest needs and preferences.
• Performs all treatments on services menu under specific license.
• Is able to assess any contraindications of the guest that may prevent service from taking place.
• Maintains focused guest care and excellent communication at all times throughout the service.
• Exhibits a positive and collaborative attitude in the workplace.
• Understands and uses universal precautions when providing services.
• Cleans and disinfects all equipment and workspaces in between services and on a daily basis as sanitation guidelines direct.
• Maintains the highest level of product knowledge and has complete knowledge of all spa services presently offered.
• Understands the ingredients in products and can explain their benefits to guests.
• Answers guest's questions in a knowledgeable and professional manner.
• Recommends products for home use and is accountable to answer for reported product sale metrics.
• Consistently recommends other services or amenities of spa or hotel.
• Begins and ends all treatments on time.
• Follows all time and attendance policies. Works assigned schedule. Arrives and departs from their shift on time.
• Informs Spa Manager or other assigned spa personnel about product or resource needs.
• Performs all treatments on services menu based upon current licensure.
• Completes all assigned side work as needed including room set up and breakdown, removal of soiled linens, stocking and inventory.
• Attends all scheduled meetings.
• Attends scheduled professional trainings.
• Reports any incidents or accidents to a member of the management team.
• Performs other duties as assigned.

Benefits

• Comprehensive group health benefits for full-time and part-time Team Members and their eligible dependents.
• Free Basic Life Insurance.
• Free Short Term & Long-Term Disability.
• Generous retirement savings options.
• Paid Time Off.
• Tuition Reimbursement.
• On-site Wellness center for Team Members and eligible dependents (Maryland Property only).
• Training and pathways for career growth.
• Robust Rewards & Recognition Programs.
• Annual Merit Based Pay Increases.
• Discretionary Performance Bonuses.
• Discretionary Service Bonuses.
• Free parking.
• Free food and discounted meals.
• Live! Hotel, Food & Beverage, and Entertainment Discounts.

What This Job Offers

• Industry: Accommodation
• Education Level: High school or GED