Feed Assay and Commercial Operations Associate

Elanco•Indianapolis, IN

3d•Hybrid

About The Position

At Elanco (NYSE: ELAN) – it all starts with animals! As a global leader in animal health, we are dedicated to innovation and delivering products and services to prevent and treat disease in farm animals and pets. At Elanco, we are driven by our vision of Food and Companionship Enriching Life and our purpose – all to Go Beyond for Animals, Customers, Society and Our People. At Elanco, we pride ourselves on fostering a diverse and inclusive work environment. We believe that diversity is the driving force behind innovation, creativity, and overall business success. Here, you’ll be part of a company that values and champions new ways of thinking, work with dynamic individuals, and acquire new skills and experiences that will propel your career to new heights. Making animals’ lives better makes life better – join our team today! Your Role: Feed Assay and Commercial Operations Associate As the Feed Assay and Commercial Operations Associate, you will be a key member of the U.S. Farm Animal Business Excellence team, ensuring the integrity and success of our feed assay services. This hybrid role balances two critical functions: owning the commercial strategy and end-to-end process for Elanco’s U.S. feed assay service, and supporting broader commercial operations. In this position, you will deliver significant value by differentiating our brands through a best-in-class technical service and ensuring operational excellence across key commercial activities.

Requirements

Education: Bachelor’s degree in an agricultural, science, or business-related field (e.g., Chemistry, Animal Science, Ag-Business).
Required Experience: A minimum of 2 years of experience in the animal health or agriculture industry.
Key Skills: Demonstrated ability to manage projects, anticipate customer needs, and provide sound problem-solving for complex issues.

Nice To Haves

Advanced degree (Master's) in a relevant field.
3-5+ years of experience with a background in feed assays, value-added technical services, or managing external supplier/laboratory relationships.
Proven ability to anticipate and resolve complex business problems and influence stakeholders on difficult issues.
Experience serving as a key resource for a business area and driving solutions across a large team.
Familiarity with Smartsheet or similar project management software.

Responsibilities

Feed Assay Strategy & Process Management: Own the commercial testing strategy and define a clear end-to-end process for Elanco’s feed assay service, from field collection to result reporting and ADE management.
Alliance & Supplier Management: Act as the primary commercial contact for all laboratory partners and microtracer suppliers, managing budgets, purchase orders, payments, and issue resolution.
Forecasting & Performance Tracking: Forecast annual assay volume, manage budgets, and develop compelling scorecards in collaboration with species teams to drive accountability and measure success.
Commercial Operations Support: Support commercial stakeholders by managing customer pricing agreements and operations, including learning and utilizing tools like Smartsheet to improve customer experience.
Cross-Functional Leadership: Collaborate with key internal partners—including Technical, Regulatory, Legal, Quality, and Marketing—to implement new strategic initiatives, troubleshoot business challenges, and drive process improvements across the U.S. Farm Animal business.