Federation Member Services Intern
About The Position
The National Association of Home Builders’ Summer Internship Program offers a structured, hands-on experience designed to provide meaningful exposure to the housing industry and the policy environment that shapes it. Located in the National Housing Center and based in Washington, D.C., the summer program places interns alongside experienced professionals, where they contribute to real-time initiatives, develop practical skills, and gain insight into the work of a national trade association. As part of the Federation Member Services team, the intern will support programs and projects that drive meaningful member engagement and retention across NAHB’s network of local and state home builder associations. From campaign development to outreach efforts and data analysis, the intern will play a key role in strengthening NAHB’s connection with its federation partners while gaining hands-on experience in member-focused strategies and community engagement at the national association level.
Requirements
- A student interested in or currently studying business administration, sales and marketing, nonprofit management, communications, media planning, or a related field
- Strong communication and interpersonal skills, with the ability to engage professionally with internal and external stakeholders
- Organized and detail-focused, with the ability to manage multiple tasks simultaneously
- Comfortable with outreach and building relationships with stakeholders
- Familiarity with content creation, writing, editing, or training materials
Nice To Haves
- Knowledge of the housing/building industry or associations is a plus, but not required
Responsibilities
- Analyze awards program data to identify trends, participation patterns, and opportunities to improve program performance
- Design and launch a re-engagement strategy for Association Management Conference attendees focusing on first-time participants from last year and those who have not attended since 2022
- Create a digital “Wall of Fame” celebrating Executive Officers with 25+ years of service, contributing to a meaningful recognition initiative
- Gather and organize testimonials to support storytelling, marketing, and member engagement efforts
- Assist with national event preparation, including survey analysis, participant tracking, and coordination support
- Work with NAHB staff to analyze leadership development engagement data and help develop reporting on growth, participation, and impact
- Conduct outreach to local associations to collect and verify committee and council data that supports reporting and engagement strategies
- Develop a data-driven content strategy for education products
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What This Job Offers
Career Level
Intern
Education Level
No Education Listed
Number of Employees
501-1,000 employees
