Federal Work Study Student Worker - Admissions and Student Records

Craven Community College•New Bern, NC

55d•Onsite

About The Position

Admissions work-studies will work in Craven First Stop and will be involved in answering phones, providing helpful information to students, and assisting current and prospective students as needed. Admissions work-studies aid Admissions Specialists, Advisors, Student Records staff, and Financial Aid Officers in creating a comprehensive system of student support within Student Services.

Requirements

Enrolled student at Craven Community College
Eligible for the Work Study program
Ability to work with students
Excellent Customer Service Skills
Displays Leadership skills

Responsibilities

Answer college phone lines and transfer calls
Check students in to First Stop
Assist students with the enrollment process, including but not limited to: completing residency determination and the CFNC application, obtaining high school transcripts, and answering general questions
Assist students with ordering transcripts
Schedule Financial Aid and Veteran Affairs appointments
Use email and the Microsoft chat messaging system to communicate between departments
Escort or direct students to other buildings on campus
Support staff in daily tasks as needed (Admissions, Advising, Financial Aid, Student Life, and Student Records)
Maintain a clean lobby area
Help prepare for college events and mailings
Host tours for prospective students
Perform other related duties as assigned