This job assists with daily operations of the Boys and Girls Club of North Central Georgia, located in Barnesville, GA. This is an off campus position.
Manages club member data on a daily basis and ensures member data is accurate and all applications are fully completed, fees collected and membership cards issued.
Assists clubs’ members daily to ensure they accurately scan their membership cards prior to entering program areas. Membership cards made & reissued in a timely fashion.
Assists clubs’ members who forget membership cards with alternate sign in methods.
Maintains membership and attendance records and prepares associated reports.
Obtains & enters individual program areas roster accurately on a daily basis.
Monitors use of the phone & public address system.
Schedules and Hosts registration sign up and renewal.
Maintains a professional customer service attitude in which members, parents, staff, and visitors are greeted in a warm, friendly & helpful manner.
Monitors visitor access and sign-in as required.
Responds to visitors, parents, volunteers and club members’ inquiries and/or redirects questions to appropriate staff.
Answers incoming telephone calls, determines purpose of callers, and forwards calls to appropriate personnel or department.
Answers questions about organization and provides callers with address, directions, and other information.
Takes and delivers messages or transfers calls to voicemail when appropriate personnel are unavailable.
Acts as role model to club members.
Collects membership, summer, field trip, program and special event fees. Maintains logs and safeguards all financial information.
Tracks member payment plans. Will follow-up until payments are received in full or alerts supervisor when unable to collect.
Provides parents and visitors flyers and other written information concerning clubs programs and special events.
Receives, sorts, and routes mail, and maintains and routes publications.
Performs other clerical duties as needed, such as filing, photocopying, and collating.
Keeps files organized and up-to-date.
Keeps work area neat and orderly.
Monitors supply needs; may order, receive and maintain supplies approved for order.
Participates as part of a team for effective club operations by helping out where needed or directed and serves as assistant for Club Director when needed.
Ensures a productive work environment by participating in club staff meetings.
Participates in training/educational opportunities to expand knowledge and skills.
High School diploma or GED.
Mandatory CPR and First Aid Certifications.
Valid State Driver’s License.
Experience in working with children.
Knowledge of youth development.
Ability to motivate youth and manage behavior problems.
Ability to deal with the general public.
Ability to plan and implement quality programs for youth.
Ability to organize and supervise members in a safe environment.