Federal Work Study - SSC 2nd Floor Front Desk Assistant (Summer 2026)

Department of Human Resources•Jacksonville, AL

21d•$8•Onsite

About The Position

The duties of a front desk assistant in Academic Support and Success are to provide excellent customer service to students, faculty, and staff, direct students to the appropriate tutor or staff member, ensure that students are checked in/out of Navigate, and to assist with monitoring the SSC 2nd floor. Front desk assistants must have strong communication skills and should be able to multitask in a fast-paced environment. Understanding and compliance of FERPA is mandatory. Front desk assistants must be available for all mandatory training sessions, meetings, and workshops. They must be flexible and available to work outside of their class schedules, they must be dependable, and they must be punctual for their shifts. All front desk assistants are expected to work well with their peers in an academic environment, and Support and Success, tutoring, SI, student resources, and other campus service departments is expected. Positions may be filled based on individual applicants’ skills, qualifications, and departmental needs. Adherence to all department and University policies and procedures is required.

Requirements

Applicants must be enrolled as a JSU student taking at least six (3) hours per fall or spring semester.
If not a first-time student, the applicant must have a GPA of 2.00 or higher.
Selected applicants must provide evidence of student enrollment and GPA (unofficial transcript or printout of enrollment/GPA from MyJSU.
Must be eligible for Federal Work Study.
May not be a Dual Enrollment Student.