Federal Work Study - Human Resources Department (Spring 2026)

Department of Human Resources•Jacksonville, AL

11d•$8

About The Position

The Department of Human Resources is structured to provide a full array of programs and services to support the University’s mission, vision, and values, and our current and potential JSU employees. The Department of Human Resources is comprised of outstanding professionals with the necessary functional knowledge to support the needs of the University’s human capital, and to provide appropriate counsel and advice to the institution’s leadership while fostering a culture of excellence, empathy, integrity, mutual respect, and the delivery of exceptional service to the JSU community. Duties include, but are not limited to, answering the phones, assisting employees, and providing excellent customer service to students, staff, and faculty while assisting with any questions or concerns that they may have. This position works collaboratively with all HR team members. Positions may be filled based on individual applicants’ skills, qualifications, and departmental needs. Must be eligible for Federal Work Study. If uncertain of eligibility, please contact the Office of Financial Aid.

Requirements

Applicants must be enrolled as a JSU student taking at least six (3) hours per fall or spring semester.
If not a first-time student, the applicant must have a GPA of 2.00 or higher.
Selected applicants must provide evidence of student enrollment and GPA (unofficial transcript or printout of enrollment/GPA from MyJSU.
Must be eligible for Federal Work Study.
May not be a Dual Enrollment Student.
International students in student visas are not eligible for Federal Work Study positions.
Cover Letter
Resume
Unofficial Transcript

Nice To Haves

Knowledge of general University policies and procedures.
Excellent Customer Service skills.
Basic computer skills (Microsoft office, internet, etc.)
Excellent communication skills, written and oral.
Ability to read and comprehend written materials encountered on the job.
Ability to work in a team atmosphere.

Responsibilities

Operates the front desk: answers telephone in a kind and courteous manner and assists all customers.
Review new hire paperwork with new hires; review completed new hire paperwork for accuracy.
Scan individual documents as well as complete personnel files.
File documents and personnel folders.
Create labels using label maker.
Prepare New Employee Orientation packets.
Fax a variety of documents upon request; distribute faxes received.
Retrieve current and previous personnel records as requested.
Organize personnel files chronologically.
Open, time stamp, and correctly distribute mail.
Maintain an organized, clean front desk and reception area.
Must be able to maintain confidentiality of information.
Performs other duties as assigned by the department.