OFFICE OF MANUFACTURED HOUSING FEDERAL PROGRAM MANAGER

Arizona Department of Administration • Phoenix, AZ

9d • $65,000 - $75,000 • Hybrid

About The Position

The Federal Program Manager is responsible for managing all areas of the
Manufactured Housing Program in agreement with the Federal Department of Housing
and Urban Development (HUD) under Part 3280 – Manufactured Home Construction and
Safety Standards, and Part 3282 – Manufactured Home Procedural and Enforcement
Regulations. This includes Inspection Primary Inspection Agency (IPIA)
operations and State Administrative Agency (SAA) operations which involve the
oversight and management of all HUD manufactured housing production and
construction, factory certification, retail lot monitoring, and consumer
complaints.

This position may offer the ability to work remotely, in Arizona, to include
in-office hoteling, based on the department’s business needs and continual
meeting of expected performance measures. Must have the ability to commute and
utilize office hoteling space as needed.

The State of Arizona strives for a work culture that affords employees
flexibility, autonomy, and trust. Across our many agencies, boards, and
commissions, many State employees participate in the State’s Remote Work Program
and are able to work remotely in their homes, in offices, and in hoteling
spaces. All work, including remote work, shall be performed within Arizona.

The Federal Program Manager is responsible for managing all areas of the
Manufactured Housing Program in agreement with the Federal Department of Housing
and Urban Development (HUD) under Part 3280 – Manufactured Home Construction and
Safety Standards, and Part 3282 – Manufactured Home Procedural and Enforcement
Regulations. This includes Inspection Primary Inspection Agency (IPIA)
operations and State Administrative Agency (SAA) operations which involve the
oversight and management of all HUD manufactured housing production and
construction, factory certification, retail lot monitoring, and consumer
complaint handling.

This position may offer the ability to work remotely, in Arizona, to include
in-office hoteling, based on the department’s business needs and continual
meeting of expected performance measures. Must have the ability to commute and
utilize office hoteling space as needed.

Requirements

• College degree in business or other disciplines is desired, but not required.
• Minimum of three (3) years of experience in working with statutory requirements for a regulatory agency.
• Experience with general construction, Manufactured Housing construction and installation methods, and quality system development and evaluation.
• Previous supervisory experience required.

Responsibilities

• Manage HUD assignments and responsibilities as a result of Arizona's designation as an IPIA and SAA. This includes monitoring vendor performance, report writing, advising stakeholders and managing contract agreements.
• Provide regulatory and code guidance and consultation to department personnel, licensees, contractors, ISA's and the public.
• Provide training, coaching and education of staff to better the understanding of state and federal programs and requirements.
• Maintain program records and currency of all reporting, investigation and audit requirements.
• Perform other tasks as assigned, to include participation in development of other division programs, trouble shooting and problem solving, promotion of best practices throughout the division and industry.
• Devise and implement schedule of work or timetable for self and subordinates on a daily or weekly basis within a work unit engaged in administering HUD manufactured housing construction, factory certification and operations, retailer lot operations and consumer complaints for compliance with Statute, Rule, adopted codes and Federal standards.
• Participate in the development of an annual plan of work activity, including statements of scope of activity, goals and objectives and assists in implementing ongoing process improvements for the department. Record keeping, report writing, review of internal policies and procedures, assists in gathering and analyzing monthly statistics, training, annual manufacturer service record reviews, administration of Notification and Correction campaigns under 3282 Subpart I, consumer complaint resolution, dealer compliance audits, and audits of SAA performance by HUD.
• Work and confer with other Agency personnel and HUD program stakeholders to ensure consistent program compliance and to acquire information needed for immediate determinations or decisions. Provide administrative and technical support to other staff within the Department applying knowledge and skills of own technical specialty. Confer with staff and representatives of other division, sections, or work units of own agency in order to agree on decisions, clarify information, and resolve common problems.
• Direct, instruct, explain and counsel subordinate workers in carrying out a variety of tasks.
• Reviews work products or achievements of subordinate workers; evaluates work and formulates plans for improvement. Resolves problems and questions presented by subordinate workers regarding work methods and processes.
• Manage special projects, as assigned, related to the regulatory and development aspects of the HUD program.
• Other duties as assigned as related to the position.

Benefits

• Flexible schedules to create a work/life balance
• Paid Parental Leave-Up to 12 weeks per year paid leave for newborn or newly placed foster/adopted child (pilot program)
• Participation in the Arizona State Retirement System (ASRS)
• Vacation with 10 paid holidays per year
• Sick Leave
• Health and Dental Insurance
• Life insurance and long-term disability insurance
• Optional employee benefits include short-term disability insurance, deferred compensation plans, and supplemental life insurance.
• By providing the option of a remote work schedule, employees enjoy improved work/life balance, report higher job satisfaction, and are more productive.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 501-1,000 employees