About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This position supports the Federal Employees Health Benefits (FEHB) and Postal Service Health Benefits (PSHB) programs. Primary responsibilities include executing reports and processes for eligibility, claims, and financial data to various stakeholders both internally and externally. This role will also identify pain points and find solutions to address pain points in our workflows and processes and help with annual benefits implementation tasks.

Requirements

  • At least 2 years of experience analyzing data and creating reports.
  • Proficient in Microsoft Excel with working knowledge of Formulas and Pivot Tables.

Nice To Haves

  • Strong problem solving and decision-making skills
  • Proficient in Microsoft Office Applications
  • Power Platform tools like Power Automate and Power Apps

Responsibilities

  • Support the operations team with various operational processes, reporting, and project tasks across Commercial, Medicare Advantage, and Medicare Part D plans
  • Run reports for various stakeholders, including complying with contractual requirements for the U.S. Office of Personnel Management (OPM), vendors and Clients
  • Collaborate with internal stakeholders across different departments, such as operations, finance, marketing, and IT, to gather information, understand business needs to drive alignment.
  • Document and develop action plans that aim to address business challenges
  • Document process and workflow improvements and maintain repository
  • Identify improvement opportunities by conducting complex and informative business and systems process analysis
  • Ability to learn new software tools and apply to improve efficiency
  • Support team members with project tasks on reporting and benefits implementation

Benefits

  • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
  • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
  • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
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