Federal HPC Linux System Administrator, (Clearance required TS/SCI with Poly) On-Site, Maryland

Hewlett Packard Enterprise-posted 9 days ago
Full-time • Mid Level
Onsite • Annapolis Junction, MD
5,001-10,000 employees
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HPE is seeking a passionate and skilled Linux Systems Administrator to provide system management, daily monitoring and optimization. In this role, you will provide technical leadership and execution, and be supporting HPE’s mission-critical customers, providing pre-installation configuration, on-site integration, administration, and customer enablement of HPE’s computing solution.

  • Work as an active member of the HPE account team, interacting with the Service Delivery Manager, Sales, the customer, and site staff
  • Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications
  • Maintain the Linux system availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents
  • Maintain system software and firmware revisions, including patches, updates, and OS upgrades
  • Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution
  • Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues
  • Implement solutions, repairs and workarounds, fully documenting steps taken when required
  • Document and share troubleshooting techniques, new ideas, and utilities to help develop and grow organizational knowledge
  • Manage software issues for both the system and user applications, submitting and tracking bugs as required
  • TS/SCI with Full Scope Poly clearance REQUIRED
  • US citizenship is required
  • Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security
  • Technical skills to investigate and resolve complex problems
  • Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, etc.) preferred
  • Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed
  • Possess the organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion
  • Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing
  • Bachelor’s degree in Computer Science, Engineering, or related area of study OR equivalent work experience
  • 3+ years’ HPC-related experience, ideally with large-scale HPC and parallel file system administration and support
  • Accountability
  • Accountability
  • Active Learning
  • Active Listening
  • Bias
  • Business Growth
  • Client Expectations Management
  • Coaching
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Centric Solutions
  • Customer Relationship Management (CRM)
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Information Technology (IT) Infrastructure
  • Infrastructure as a Service (IaaS)
  • Intellectual Curiosity (Inactive)
  • Long Term Planning
  • Managing Ambiguity
  • Process Improvements
  • Product Services
  • Relationship Building
  • Health & Wellbeing We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.
  • Personal & Professional Development We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.
  • Unconditional Inclusion We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.
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