Federal HPC Linux System Administrator, TS/SCI with Poly, On-Site, Annapolis Junction, MD)

Hewlett Packard Enterprise • Annapolis Junction, MD

112d • $115,500 - $266,000

About The Position

HPE is seeking a passionate and skilled Linux Systems Administrator to provide system management, daily monitoring and optimization. In this role, you will provide technical leadership and execution, and be supporting HPE's mission-critical customers, providing pre-installation configuration, on-site integration, administration, and customer enablement of HPE's computing solution. TS/SCI with Full Scope Poly clearance REQUIRED US citizenship is required. Location: Onsite Full-time work required, Annapolis Junction, Maryland. No remote or hybrid option.

Requirements

• Linux operating systems (RHEL or SLES), workload management systems, parallel file systems, networking and security.
• Technical skills to investigate and resolve complex problems.
• Direct experience and demonstrated proficiency with multiple programming and scripting languages (e.g. Perl, Python, C, etc.) preferred.
• Ability to maintain system software, utilizing debugging tools for problem isolation; will perform software builds, software upgrades, and patch installation as needed.
• Possess the organizational and analytical skills needed to effectively isolate both hardware and software problems and drive solutions through to conclusion.
• Able to clearly document processes and procedures with a focus toward mentoring and knowledge sharing.

Nice To Haves

• Accountability
• Active Learning
• Active Listening
• Bias
• Business Growth
• Client Expectations Management
• Coaching
• Creativity
• Critical Thinking
• Cross-Functional Teamwork
• Customer Centric Solutions
• Customer Relationship Management (CRM)
• Design Thinking
• Empathy
• Follow-Through
• Growth Mindset
• Information Technology (IT) Infrastructure
• Infrastructure as a Service (IaaS)
• Intellectual Curiosity
• Long Term Planning
• Managing Ambiguity
• Process Improvements
• Product Services
• Relationship Building

Responsibilities

• Work as an active member of the HPE account team, interacting with the Service Delivery Manager, Sales, the customer, and site staff.
• Answer customer inquiries concerning system software versions, product lifecycles, new releases, and third-party applications.
• Maintain the Linux system availability to the customer, but also create and document site procedures, system diagrams, and other configuration or support documents.
• Maintain system software and firmware revisions, including patches, updates, and OS upgrades.
• Solve system hardware, software, and third-party software issues, and provide detailed and thoughtful analysis of problem and solution.
• Gather data, perform analysis, and escalate problems to higher-level product support groups and appropriate management when necessary to ensure timely resolution of system or customer issues.
• Implement solutions, repairs and workarounds, fully documenting steps taken when required.
• Document and share troubleshooting techniques, new ideas, and utilities to help develop and grow organizational knowledge.
• Manage software issues for both the system and user applications, submitting and tracking bugs as required.

Benefits

• Health & Wellbeing: A comprehensive suite of benefits that supports physical, financial and emotional wellbeing.
• Personal & Professional Development: Programs catered to helping you reach career goals.
• Unconditional Inclusion: A commitment to inclusivity and valuing varied backgrounds.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Computer and Electronic Product Manufacturing
• Education Level: Bachelor's degree