Fed Work Study - Admissions Assistant

Erikson Institute • Chicago, IL

77d

About The Position

The Admissions Assistant holds a place of vital importance to the admissions team at Erikson Institute. For a good majority of prospective students, it is the first contact with Erikson Institute. First impressions count and Erikson prides itself on the professionalism and excellence of its customer service. The Admissions Assistant will work closely with Admission staff to provide professional and high-quality admissions service to all inquiries, applicants, and community partners. The Admissions Assistant works collaboratively to deliver a high-quality standard of support, ensuring that services are efficient and effective. The Admissions Assistant will provide administrative support to ensure that procedures are adhered to and specific projects are effective. This is a busy and varied role involving daily communication across various audiences, including prospective and admitted students, faculty and staff, and visitors. The Admissions Assistant needs to work well under pressure, have excellent organizational skills, demonstrate good use of initiative and have the ability to multi-task and prioritize.

Requirements

• Current Erikson student enrolled at least part-time (must have a FAFSA on file for current academic year)
• Ability to maintain confidential information private as well as excellent computer, phone, and customer service skills
• Excellent communication skills and detail oriented
• Ability to work well with others or independently
• Willingness to tackle new projects and ability to maintain professionalism, including punctuality and appearance

Responsibilities

• Have a working knowledge of Erikson programs, admission requirements, and policies
• Assist with answering telephones and managing the admissions inbox
• Enter data into the admissions CRM (Slate) with accuracy and consistency
• Assist with scheduling campus visits and conducting campus tours
• Assist with scheduling and conducting admissions and special events
• Act as an 'ambassador' to both prospective and admitted students who seek a student's perspective
• Other administrative duties as assigned

Benefits

• Hybrid Schedule (On-Campus and Remote)
• Ability to work during office hours (9:00am-5:00pm), up to 20 hours per week (40 hours per week during breaks)
• Occasional weekend availability for special events

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: No Education Listed