Feature Lead - Technology

Bank of America•Seattle, WA

1d•Onsite

About The Position

This job is responsible for providing leadership, technical direction and oversight to a team delivering technology solutions. Key responsibilities of the job are to provide oversight of the design, implementation, and maintenance of complex computer programs, align technical solutions to business objectives, and ensure that coding practices/quality comply with software development standards. Job expectations include conducting multiple software implementations and applying both depth and breadth in knowledge of several technical competencies.

Requirements

10+ years of IT experience/Software Development
8+ Years of FullStack programming with Java/JavaScript & Eclipse SDK
3+ years of hands-on software development experience in IVR
Experience through multiple software implementations and have developed both depth and breadth in IVR and Genesys technologies

Nice To Haves

Previous experience with Speech enabled IVR development using Genesys or/Nuance Framework is a plus
Familiarity in deploying contact center solutions in a private or public cloud environment
Experience in building/deploying applications on MS Azure or openshift platform
Skills: Automation
Influence
Result Orientation
Stakeholder Management
Technical Strategy Development
Architecture
Business Acumen
Risk Management
Solution Delivery Process
Solution Design
Agile Practices
Analytical Thinking
Collaboration
Data Management
DevOps Practices

Responsibilities

Designs, develops and is accountable for feature delivery
Applies enterprise standards for solution design, coding and quality
Ensures solution meets product acceptance criteria with minimal technical debt
Guides the team on work breakdown and execution
Works with the Product Owner to ensure that product backlog/requirements are healthy, with clear acceptance criteria
Plays a team lead role (as an individual contributor) and mentors the team
Guides team members with skills and practices (planning and estimation, peer reviews, and other engineering practices)

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