FDC General Manager- Dallas, TX

Temco LogisticsDallas, TX
$90,000 - $100,000Onsite

About The Position

We are the fastest-growing appliance delivery and installation company in the country and are seeking experienced, motivated professionals to join our team. We provide final mile logistics and service and have an opening for a result driven, customer centric General Manager for one of our premier locations. This individual will oversee and manage all aspects of the business while driving quality initiatives and service objectives.

Requirements

  • Minimum three years’ experience in Operations and/or Logistics Management.
  • Excellent communication and time management skills are desired; attention to detail and the ability to analyze and process are strongly preferred.
  • Build Relationship: Establishes trust and credibility with people over time; builds rapport; has a smooth working relationship with people inside and outside the organization.
  • Demonstrated ability to collaborate and work effectively with cross- functional teams.
  • Ability to draw accurate conclusions from financial documentation.
  • Ability to negotiate, handle complex customer interactions, settle disputes, and resolve issues with both internal and external partners.
  • Experience in Transportation and Logistics Management.
  • Experience in managing drivers and commercial vehicles.
  • Expertise in DOT regulations for commercial vehicles.
  • Expertise in FMCSA and well-versed in CA State DOT laws and regulations.

Nice To Haves

  • Bachelor’s Degree in business administration or a similar field preferred.
  • Preferred candidate will possess a CDL license and/or manage individuals who have their CDL license.

Responsibilities

  • Overall management and responsibility for the location’s financial, operational and employee performance – managing to budget, achieving established and emerging KPI targets, supporting standard operating procedures, and guiding/delivering quality service through employee performance.
  • Manage the Transportation teams – providing direction to supervisors on daily, weekly, and monthly activities that result in quality delivery experiences and efficient operations.
  • Provide accurate, detailed financial and operational audits/reports as well as providing operational analysis and recommendations for improvements.
  • Develop and implement reporting tools and mechanisms that effectively communicate KPI’s.
  • Communicate areas of responsibility and performance expectations, creating clear goals and expectations; ensure accountability for performance.
  • Recruit and maintain a qualified workforce. Review staffing and talent needs and partner with Human Resources on recruiting and retention efforts.
  • Create, coordinate, and deliver training and presentations on new and established company practices.
  • Ensure compliance with and adherence to timekeeping and payroll policies.
  • Drive location management teams to sustain and maintain high levels of customer service.
  • Oversee administrative functions to ensure smooth and efficient operations of the organization.
  • Represent and interact with external vendors with integrity and professionalism.
  • Familiar with the last mile, white glove service and Threshold deliveries.
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