FDA/Screener

Atrium Health Floyd • Winston-Salem, NC

272d • Remote

About The Position

The FDA/Screener position at the Guest Services Center involves meeting a variety of guest-related information needs, promoting a professional and positive image of the Information Services Program and Medical Center. The role is essential in providing directions, information about Medical Center policies and procedures, and solving problems for both internal and external requestors.

Requirements

• High school diploma or GED equivalent.
• Three years of work experience.
• University level courses taken in communications, psychology, or a related area preferred.

Nice To Haves

• Excellent interpersonal and communication skills.
• Problem-solving, organizational, and decision-making ability.
• Basic computer skills.
• Knowledge of the Medical Center layout and services offered.

Responsibilities

• Solves problems and provides referral services information for both internal and external requestors.
• Provides directions for visitors to the Medical Center.
• Provides information relative to Medical Center policies and procedures.
• Uses the computer system to obtain requested information.
• Performs other related duties incidental to the work described.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED