FCS Housing/Employment Program Manager

Bridgeways • Everett, WA

8h • $77,000 - $83,600

About The Position

SUMMARY
The FCS Program Manager is responsible for overseeing the daily operations of the FCS SH/SE team, ensuring that service delivery goals align with the mission of Bridgeways. This role serves as a key resource within the department, supporting a diverse team and ensuring they have the necessary tools and resources to perform their duties effectively. The FCS Program Manager may also manage a case load as needed, handles the clinical billing processes, facilitates effective resource allocation and comprehensive program development to enhance service quality.

Position: Full-time

Pay: $77,000 - $83,600/ Annually

Benefits:
Our benefit programs have been curated to provide employees with options and comprehensive coverage including:
Generous Paid Time Off -- New Employees accrue up to 31 paid days off, including 15 flexible use PTO days, 10 paid holidays, 2 personal days, as well as the final week of the year.
Comprehensive medical, dental, and vision insurance with medical premiums starting as low as $30 biweekly (must work 30+ hrs/week)
Optional Life Critical Illness, Illness, and Pet Insurance available.
401K with employer matching after 90 days and immediate vesting.
100% Employer Paid Benefits:
Mental health coverage through Teledoc Mental Health includes both therapists and psychiatrists.
Roadside Assistance for all employees.
Long Term Disability Insurance (must work 30+ hrs/week)
Teledoc Health Coverage (if working <30 hrs/week)
Vision, prescriptions, and entertainment discounts

Requirements

• Degree in business, management, social work or a related field OR applicable lived experience.
• Experience in business development, case management, and medical billing processes.
• Strong financial acumen and a thorough understanding of HIPAA regulations.
• Proven experience in case management and community outreach initiatives.
• Able to interpret and communicate complex information and reports.
• Proficient in basic math and problem-solving.
• Capable of drawing valid conclusions and contributing to policy/program development.
• Valid WA State Driver’s License or ability to obtain within 30 days of hire.
• Must be authorized to work in the United States.
• Requirement to pass a background check in accordance with Customer Guidelines and Requirements.
• Proficient in medical billing software and database management systems.
• Excellent written and verbal communication skills, with the ability to interact effectively with diverse populations.
• Flexibility in scheduling to meet the needs of the agency and its stakeholders.

Responsibilities

• Billing Management: Oversee all aspects of fee-for-service billing, including authorizations, data entry, claim submissions, and follow-up on rejections and denials.
• Medical Records Oversight: Ensure timely responses to medical records requests, maintaining compliance with relevant regulations.
• Financial Coordination: Collaborate with the finance department to manage billing for internal fund expenditures and ensure accurate financial reporting.
• Performance Review: Conduct monthly assessments of billing efficiency, monitor employee performance, and identify opportunities for process improvements.
• Strategic Implementation: Develop and implement strategic initiatives aimed at quality improvement and compliance, utilizing chart reviews and performance monitoring to guide efforts.
• Relationship Building: Foster strong relationships with funders and partners, supporting outreach, marketing, and public relations activities to enhance program visibility and engagement.
• Operational Facilitation: Oversee day-to-day operations of the FCS team, ensuring effective communication with the program director regarding policy implementation and operational changes.

Benefits

• Generous Paid Time Off -- New Employees accrue up to 31 paid days off, including 15 flexible use PTO days, 10 paid holidays, 2 personal days, as well as the final week of the year.
• Comprehensive medical, dental, and vision insurance with medical premiums starting as low as $30 biweekly (must work 30+ hrs/week)
• Optional Life Critical Illness, Illness, and Pet Insurance available.
• 401K with employer matching after 90 days and immediate vesting.
• Mental health coverage through Teledoc Mental Health includes both therapists and psychiatrists.
• Roadside Assistance for all employees.
• Long Term Disability Insurance (must work 30+ hrs/week)
• Teledoc Health Coverage (if working <30 hrs/week)
• Vision, prescriptions, and entertainment discounts

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Number of Employees: 11-50 employees