FCBS Retail Counter Sales I

FOUR CORNERS BUILDING SUPPLY LLC • North Charleston, SC

3d • Onsite

About The Position

Provide excellent customer service to meet the needs of walk-in customers and visitors.

Requirements

• Problem-solving skills: listening to, interpreting, and meeting the needs of others; diagnosing and rectifying problems.
• Excellent verbal and written communications skills
• Strong listening and presentation skills
• Ability to multi-task, priorities, and manage time effectively.
• Ability to work productively in teams with a wide range of people.
• Ability to work independently with minimal direction.
• Frequent carrying and lifting - Must be able to lift 50+ pounds
• Frequently standing for long periods of time
• works inside and in outside weather conditions.

Nice To Haves

• High school diploma or GED
• Minimum 1-3 years of counter sales experience with a lumber yard or similar business
• Proven ability to provide consistent, professional customer service.

Responsibilities

• Serve as a first point of contact for walk-in visitors and customers.
• Promptly answer phones in a professional, courteous, and helpful manner
• Manage all counter activities such as answering inbound calls and following up with customers by phone as needed.
• Take purchase orders by phone, in-person, or email and enter them into the system.
• Assist in inventory management in the showroom.
• Collaborate closely with the warehouse team to provide timely service to customers.
• Forward new opportunities to the appropriate sales team for further development and closing.
• As needed, using a forklift to assist customers with loading and unloading their trucks.
• Perform other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED
• Number of Employees: 1-10 employees