FC Lead

Cart.com

85d

About The Position

The Fulfillment Center Lead is responsible for overseeing daily operations across inbound, outbound, returns, inventory control, and kitting functions. This role sets the pace for the team, ensures adherence to SOPs, and drives performance and accuracy. The Lead trains, supervises, and motivates team members while maintaining compliance with company policies and safety standards.

Requirements

• Earned a high school diploma or equivalent
• Accumulated at least 2 years of experience in distribution or warehouse operations
• Held a previous lead or supervisory role in a warehouse setting
• Gained proficiency in warehouse management systems and operational SOPs

Nice To Haves

• Bilingual (English/Spanish)
• Experience with kitting or product rework operations
• Familiarity with Cart.com systems and workflows

Responsibilities

• Lead teams in receiving, replenishment, returns, and kitting activities per Jazz and client-specific SOPs
• Ensure accurate put-away of products into reserve and drop zone locations
• Oversee replenishment of active locations based on system-generated tasks
• Manage kitting operations including re-labeling, re-working, and product assembly
• Monitor and ensure timely processing of returns in accordance with client requirements
• Arrive prior to shift start to prepare workload distribution
• Train and supervise team members in shipping and receiving functions
• Ensure adherence to scheduled break/lunch periods and time clock procedures
• Monitor employee performance and provide coaching as needed
• Enforce company policies, safety protocols, sanitation standards, and ethical guidelines
• Foster a collaborative and productive team environment

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED
• Number of Employees: 1,001-5,000 employees