FC Lead (1st Shift)

Cart.com

31d•Onsite

About The Position

We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you. The Fulfillment Center Lead is responsible for overseeing daily operations across wholesale, inbound, outbound, returns, inventory control, or kitting functions. This role sets the pace for the team, ensures adherence to SOPs, and drives performance and accuracy. The Lead trains, supervises, and motivates team members while maintaining compliance with company policies and safety standards.

Requirements

A proactive leader who thrives in fast-paced environments
Strong communicator with the ability to motivate and guide teams
Detail-oriented and committed to operational excellence
Comfortable with physical activity and hands-on supervision
A team player who values collaboration and accountability
Earned a high school diploma or equivalent
2+ years of experience in distribution or warehouse operations
1+ years of previous lead or supervisory role in a warehouse setting
Gained proficiency in warehouse management systems and operational SOPs

Nice To Haves

Bilingual (English/Spanish)
Experience with kitting or product rework operations
Familiarity with Cart.com systems and workflows

Responsibilities

Lead teams in wholesale, inbound, outbound, returns, inventory control, or kitting responsibilities per Jazz and client-specific SOPs
Ensure accurate put-away of products into reserve and drop zone locations
Oversee replenishment of active locations based on system-generated tasks
Manage kitting operations including re-labeling, re-working, and product assembly
Monitor and ensure timely processing of returns in accordance with client requirements
Arrive prior to shift start to prepare workload distribution
Train and guide team members in shipping and receiving functions
Ensure adherence to scheduled break/lunch periods and time clock procedures
Support supervisor in achieving team productivity and goals
Enforce company policies, safety protocols, sanitation standards, and ethical guidelines
Foster a collaborative and productive team environment