FC Lead

Cart.com

83d

About The Position

Who We Are: We’re Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery. We’re building toward a world where commerce has no bounds. Our enterprise-grade software, services and logistics infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth. Our goal is to be the global backbone of commerce. To achieve it, we’re looking for entrepreneurial, innovative and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. Sound like you? We’d love to hear from you. Cart.com Fast Facts: 6,000+ customers worldwide 1,600+ employees globally 17 warehouses nationwide, totaling over 10 million square feet of space Headquartered in Houston, TX with international offices in Mexico and Poland Our values: Cart.com is building a company that is committed to living out these 6 core values: Be brand obsessed: Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about. Think beyond the box: “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems. Don’t give up: We learn from our challenges and see them for what they are; great building blocks to an amazing brand story. Speak up: We communicate clearly and directly because we care deeply. Communication is the bedrock of our community. Work together: We’ve built a team that prides itself on diversity of thought and background. Collaboration is better with contrast. Remember to be human: We work hard, but we leave room for the people, places and things that we love. Candidates who live in or around the [LOCATION] area is ideal but we are open to considering other US or MX locations. The Role: The Fulfillment Center Lead is responsible for overseeing daily operations across inbound, outbound, returns, inventory control, and kitting functions. This role sets the pace for the team, ensures adherence to SOPs, and drives performance and accuracy. The Lead trains, supervises, and motivates team members while maintaining compliance with company policies and safety standards.

Requirements

Earned a high school diploma or equivalent
Accumulated at least 2 years of experience in distribution or warehouse operations
Held a previous lead or supervisory role in a warehouse setting
Gained proficiency in warehouse management systems and operational SOPs
A proactive leader who thrives in fast-paced environments
Strong communicator with the ability to motivate and guide teams
Detail-oriented and committed to operational excellence
Comfortable with physical activity and hands-on supervision
A team player who values collaboration and accountability

Nice To Haves

Bilingual (English/Spanish)
Experience with kitting or product rework operations
Familiarity with Cart.com systems and workflows

Responsibilities

Lead teams in receiving, replenishment, returns, and kitting activities per Jazz and client-specific SOPs
Ensure accurate put-away of products into reserve and drop zone locations
Oversee replenishment of active locations based on system-generated tasks
Manage kitting operations including re-labeling, re-working, and product assembly
Monitor and ensure timely processing of returns in accordance with client requirements
Arrive prior to shift start to prepare workload distribution
Train and supervise team members in shipping and receiving functions
Ensure adherence to scheduled break/lunch periods and time clock procedures
Monitor employee performance and provide coaching as needed
Enforce company policies, safety protocols, sanitation standards, and ethical guidelines
Foster a collaborative and productive team environment