FC HR Generalist

Chewy-posted 3 months ago

Mid Level

Lewisberry, PA

5,001-10,000 employees

Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

Resume

Match Score

Upload and Match ResumeTrack Jobs with Teal

Chewy is seeking an HR Generalist to support our Lewisberry, PA fulfillment center! This role is designed as a hybrid between an HR Administrator and HR Business Partner, combining hands-on HR support with advisory responsibilities. The HR Generalist provides a broad range of HR services including employee relations, compliance, data-driven insights, and policy guidance, while also partnering with site leadership to build engagement and strengthen the Team Member experience. Are you a collaborative HR professional who thrives in both execution and partnership? Join us to help shape the people experience in our high-volume operations environment!

Interpret and apply HR policies and procedures, maintaining compliance with federal, state, and local employment laws.
Act as a primary HR contact for Team Members and managers, addressing questions on policies, programs, and day-to-day HR matters.
Support employee relations by advising leaders on performance issues, disciplinary actions, and policy violations; conduct and document low-to-moderate risk investigations, advancing complex cases as needed.
Provide coaching and guidance to managers to build leadership capability, reinforce Chewy's culture, and improve workplace effectiveness.
Maintain data integrity across HR systems; create and analyze reports to identify site trends (e.g., turnover, attendance, engagement) and recommend actions to leaders.
Support key HR processes including onboarding, leave of absence/ADA accommodations, benefits, immigration, contingent workforce needs, and exit interviews.
Partner with COEs and HRBPs to implement company-wide HR programs, tailoring for fulfillment center needs.
Conduct and/or support HR-related training sessions (e.g., compliance, performance management, DEI awareness).
Recognize patterns in HR inquiries and collaborate on policy updates or training opportunities to address root causes.
Contribute to site-level engagement and retention strategies by collecting and sharing feedback, survey results, and exit interview data.
Serve as a culture ambassador, modeling Chewy's Operating Principles and influencing positive Team Member relations.

Bachelor's degree in Human Resources, Business Administration, or related field; or equivalent experience.
3+ years of HR experience, ideally in fulfillment, manufacturing, distribution, or other high-volume operational settings.
Solid knowledge of employment law and HR compliance practices.
Excellent communication and interpersonal skills, with ability to build trust at all levels of the organization.
Proven ability to handle sensitive employee issues with discretion, sound judgment, and professionalism.
Experience using HR metrics and data insights to influence business decisions.
Strong problem-solving skills, with ability to operate in a fast-paced and changing environment.
Self-starter who can prioritize effectively and work independently while collaborating cross-functionally.

Track Jobs with Teal

Job Search Resources

•

Resume Builder

•

Human Resources Generalist Resume Examples

•

Human Resources Generalist Cover Letter Examples

FC HR Generalist

Job Search Resources

Tools

Career Hubs

Guides

Company