Fast and Fresh Clerk

Hy-Vee, Inc.Yankton, SD
100d

About The Position

At Hy-Vee our people are our strength. We promise “a helpful smile in every aisle” and those smiles can only come from a workforce that is fully engaged and committed to supporting our customers and each other. The Fast & Fresh Clerk position is designed to provide prompt, efficient, and friendly customer service while ensuring the cleanliness of the store and the quality and quantity of products available. This role involves operating the cash register accurately, scanning products, and tending to supply needs both in the store and at the pumps.

Requirements

  • Must have the ability to solve practical problems with limited standardization.
  • Ability to perform arithmetic calculations involving fractions, decimals, and percentages.
  • Must have the ability to file, post, and mail materials.
  • Ability to guide people and provide basic direction.

Responsibilities

  • Provides prompt, efficient and friendly customer service by exhibiting caring, concern and patience in all customer interactions.
  • Smiles and greets customers in a friendly manner.
  • Makes an effort to learn customers’ names and address them by name whenever possible.
  • Assists customers by escorting them to products, securing out-of-reach items, loading/unloading heavy items, and passing along customer suggestions.
  • Answers the telephone promptly and provides friendly, helpful service.
  • Works with co-workers as a team to ensure customer satisfaction.
  • Operates cash register accurately, scans products, and reports improper cash levels.
  • Redeems promotional coupons, food stamps, and processes various payment methods.
  • Places merchandise in bags or boxes and gives packages to customers.
  • Assists with inventory and checks in delivered merchandise.
  • Fills displays and stocks shelves.
  • Ensures proper maintenance of the lot and performs cleaning duties.
  • Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
  • Reports to work when scheduled and on time.
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