Walmart-posted 4 months ago
$65,000 - $80,000/Yr
Full-time • Mid Level
Groton, CT
General Merchandise Retailers

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates; assigning duties; setting clear expectations; providing associate recognition; communicating expectations consistently and effectively promoting a belonging mindset in the workplace and recruiting and developing qualified associates to meet staffing needs and achieve company growth potential. Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders; supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning. Leads and develops teams effectively by teaching, training, and actively listening to associates; touring stores and providing feedback (Tour-to Teach); communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction; introducing and leading company change efforts; providing clear expectations and guidance to implement business solutions; and communicating business objectives to teams effectively. Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and promoting a belonging mindset in the workplace. Models and demonstrates exceptional customer service standards to store associates by following and demonstrating the One Best Way (OBW) service model; managing and supporting customer service initiatives (for example, store of the community and community outreach programs); ensuring customer needs, complaints, and issues are successfully resolved; developing and implementing action plans to correct deficiencies; and providing process improvement leadership to ensure a high quality customer experience. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices. Drives the financial performance and sales of the designated store area by reviewing and evaluating P&L (Profit & Loss) statements; managing and assisting in budgeting, forecasting and controlling expenses in designated business area to confirm they are indexed to sales; monitoring and ensuring effective merchandise presentation, seasonal transitions, inventory flow, and operational processes; and developing and implementing action plans to mitigate shrink and ensure sales and profit goals are achieved for business area. Respect the Individual: Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent. Respect the Individual: Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence. Respect the Individual: Strengthens the team by helping, developing and mentoring others; recognizes others' contributions and accomplishments. Act with Integrity: Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart's goal of becoming a regenerative company by making a positive impact for associates, customers, members, and the world around us. Act with Integrity: Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent. Serve our Customers and Members: Delivers results while putting the customer first. Serve our Customers and Members: Makes decisions based reliable information; balances short- and long-term priorities; and considers how own work impacts the team's ability to deliver on our purpose for all stakeholders. Strive for Excellence: Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience. Strive for Excellence: Drives continuous improvements; is open to and uses new technologies? and skills; and supports others through change.

  • Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring of associates.
  • Assigns duties and sets clear expectations.
  • Communicates expectations consistently and effectively promoting a belonging mindset in the workplace.
  • Coordinates, completes, and oversees job-related activities and assignments.
  • Develops and maintains relationships with key stakeholders.
  • Supports plans and initiatives to meet customer and business needs.
  • Identifies and communicates goals and objectives.
  • Builds accountability for and measures progress in achieving results.
  • Identifies and addresses improvement opportunities.
  • Demonstrates adaptability and promotes continuous learning.
  • Leads and develops teams effectively by teaching, training, and actively listening to associates.
  • Tours stores and provides feedback (Tour-to Teach).
  • Communicates and collaborates with all levels of associates regarding store operations.
  • Introduces and leads company change efforts.
  • Models and demonstrates exceptional customer service standards.
  • Ensures compliance with company policies and procedures.
  • Drives the financial performance and sales of the designated store area.
  • Reviews and evaluates P&L (Profit & Loss) statements.
  • Manages and assists in budgeting, forecasting and controlling expenses.
  • Monitors and ensures effective merchandise presentation, seasonal transitions, inventory flow, and operational processes.
  • 2 years' of college; OR 1 year's retail experience and 1 year's supervisory experience; OR 2 years' general work experience and 1 year's supervisory experience.
  • For facilities that sell firearms, successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training may be required.
  • Associates will be required to attend and successfully complete all job-required trainings and assessments.
  • Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University.
  • Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University.
  • General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing.
  • Competitive pay.
  • Performance-based bonus awards.
  • Health benefits including medical, vision and dental coverage.
  • Financial benefits including 401(k), stock purchase and company-paid life insurance.
  • Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
  • Short-term and long-term disability.
  • Company discounts.
  • Military Leave Pay.
  • Adoption and surrogacy expense reimbursement.
  • Live Better U education benefit program for full-time and part-time associates.
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