Fashion Coach

Walmart•Egg Hbr Twp, NJ

1d•Onsite

About The Position

The Fashion Coach is a supervisory role responsible for the development and mentorship of hourly associates, including hiring, training, and setting expectations. This position involves coordinating and overseeing job-related activities, building stakeholder relationships, and driving initiatives to meet business and customer needs. The coach is expected to lead teams effectively through communication, feedback, and implementing business solutions. A key aspect of the role is modeling exceptional customer service, resolving customer issues, and ensuring a high-quality customer experience. The Fashion Coach also ensures compliance with company policies, supports ethical standards, and drives financial performance by managing P&L statements, budgeting, controlling expenses, and optimizing merchandise presentation and inventory flow to achieve sales and profit goals. The role emphasizes fostering a culture of belonging, integrity, customer-first approach, and continuous improvement.

Requirements

2 years’ of college; OR 1 year’s retail experience and 1 year’s supervisory experience; OR 2 years’ general work experience and 1 year’s supervisory experience.
Successful completion of a firearms-specific Criminal Background Check (CBC) and Firearms Authorized Training for facilities that sell firearms.
Current state issued Certificate of Eligibility for facilities that sell only ammunition and have state specific requirements.
Ability to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Nice To Haves

Bachelor of Science in Business Management and Leadership through Live Better U and Bellevue University
Certificate of Completion in People and Business Leadership through Live Better U and Bellevue University
General work experience supervising 5 or more direct reports to include the responsibility of performance management, mentoring, hiring, and firing

Responsibilities

Provides supervision and development opportunities for hourly associates by hiring, training, and mentoring, assigning duties, setting clear expectations, providing recognition, promoting a belonging mindset, and recruiting qualified associates.
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with key stakeholders, supporting plans and initiatives, identifying and communicating goals, building accountability, identifying improvement opportunities, and demonstrating adaptability.
Leads and develops teams effectively by teaching, training, actively listening to associates, touring stores and providing feedback (Tour-to Teach), communicating and collaborating on store operations, technology, business initiatives, merchandising, and company direction.
Introduces and leads company change efforts, provides clear expectations and guidance to implement business solutions, and communicates business objectives to teams effectively.
Models and demonstrates exceptional customer service standards by following the One Best Way (OBW) service model, managing customer service initiatives, ensuring customer needs, complaints, and issues are resolved, and providing process improvement leadership.
Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing action plans, utilizing the Open Door Policy, and providing direction and guidance.
Drives the financial performance and sales of the designated store area by reviewing P&L statements, managing and assisting in budgeting, forecasting and controlling expenses, monitoring merchandise presentation, inventory flow, and operational processes, and developing action plans to mitigate shrink.
Embraces differences in people, cultures, ideas, and experiences; creates a workplace where associates feel seen, supported and connected through a culture of belonging; creates opportunities for all associates to thrive and perform; helps to attract the best talent.
Works as a team; builds strong and trusting relationships; communicates with impact, energy, and positivity to motivate and influence.
Strengthens the team by helping, developing and mentoring others; recognizes others’ contributions and accomplishments.
Maintains and promotes the highest standards of integrity, ethics and compliance, models the Walmart values to support and foster our culture; holds oneself and others accountable; supports Walmart’s goal of becoming a regenerative company.
Acts in a selfless manner and is consistently humble, self-aware, honest, fair, and transparent.
Delivers results while putting the customer first.
Makes decisions based on reliable information; balances short- and long-term priorities; and considers how own work impacts the team’s ability to deliver on our purpose for all stakeholders.
Displays curiosity and a desire to learn; takes calculated risks; and demonstrates courage and resilience.
Drives continuous improvements; is open to and uses new technologies and skills; and supports others through change.

Benefits

Competitive pay
Performance-based bonus awards
Medical coverage
Vision coverage
Dental coverage
401(k)
Stock purchase
Company-paid life insurance
Paid time off (PTO, including sick leave)
Parental leave
Family care leave
Bereavement leave
Jury duty leave
Voting leave
Short-term disability
Long-term disability
Company discounts
Military Leave Pay
Adoption and surrogacy expense reimbursement
Live Better U (Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities, covering tuition, books, and fees for programs from high school completion to bachelor's degrees, including English Language Learning and short-form certificates)