Fashion Advisor, Watches & Fine Jewelry, Boca Raton
About The Position
At CHANEL, we are focused on creating an inclusive culture that nurtures personal growth, contributing to collective progress. We believe the uniqueness of each individual increases the diversity, complementarity, and effectiveness of our teams. We strongly encourage your application, as we value the perspective, experience, and potential you could bring to CHANEL. About the role: We are looking for a Fashion Advisor, Watches & Fine Jewelry, who will play a vital role in providing a superior level of service to clients, increasing client conversion and retention, driving business revenue, and inspiring brand loyalty.⯠The Fashion Advisor, Watches & Fine Jewelry will be part of beginning to end to end client experience. The Fashion Advisor, Watches & Fine Jewelry will work alongside a diverse sales team, and report to the Boutique's leadership. What impact you can create at CHANEL: Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand Optimize the client experience through providing clients with prompt, professional, warm, and courteous service Build genuine relationships with clients through thoughtful and consistent outreach Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations Take in repairs and maintain consistent follow up with clients regarding repairs and alterations You are energized by: The history and heritage of The House of CHANEL Being truly service minded Utilizing your fashion expertise to inspire others Building collaborative partnerships and relationshipsâ¯in a team-focused environment Fostering a meaningful clientâ¯experienceâ¯centered around inclusion and connection Appreciation for art, beauty, and luxury
Requirements
- Ability to thrive in a team environment and work collaboratively
- Understanding of, and passion for client experience
- Excellent communication skills
- Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives
- Curiosity and desire to learn and grow professionally within the world of CHANEL
- Minimum 3 years of related experience ((Watches and Jewelry knowledge preferred)
- Ability to lift 15 lbs.
- A flexible schedule with the ability to work late nights, weekends, and some holidays
- High School Degree minimum
- Front of House Fashion:â¯Full-time in-store and in-person presence required to support client sales and client service deliver elevated client service to drive business results
Nice To Haves
- Foreign language skills are preferred but not required
- Watches and Jewelry knowledge preferred
Responsibilities
- Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand
- Optimize the client experience through providing clients with prompt, professional, warm, and courteous service
- Build genuine relationships with clients through thoughtful and consistent outreach
- Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations
- Take in repairs and maintain consistent follow up with clients regarding repairs and alterations
Benefits
- Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund
- Family and care giving benefits (inclusive of parental leave, fertility support, MilkStork, and Care.com Membership)
- Generous paid time off policies to include vacation, holiday, sick and volunteer days
- 401K and other incentives
- Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program
- Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Industry
Chemical Manufacturing
Education Level
High school or GED
Number of Employees
5,001-10,000 employees
