CHANEL-posted 4 months ago
$27 - $34/Yr
Full-time • Entry Level
Bloomington, IL
5,001-10,000 employees

We are looking for a Fashion Advisor with a passion for client service and an expertise in fashion. The Fashion Advisor will play a crucial role of consistently providing a superior level of service to clients, while increasing client conversion and retention, to drive business revenue, and inspire brand loyalty. The Fashion Advisor will work alongside a diverse sales-team, and report to the Boutique’s leadership.

  • Lead the development of new customers, converting walk-in traffic to clients and brand ambassadors by creating energy, excitement and desire around the product and brand.
  • Optimize the client experience through providing clients with prompt, professional, warm and courteous service.
  • Build genuine relationships with clients through thoughtful and consistent outreach.
  • Demonstrate a can-do attitude in every situation to constantly raise the level of service provided and consistently exceed client expectations.
  • Take in repairs and maintain consistent follow up with clients regarding repairs and alterations.
  • Minimum 3 years of related experience.
  • Minimum High School Diploma.
  • Ability to lift 15 lbs.
  • A flexible schedule with the ability to work late nights, weekends, and some holidays.
  • Understanding of, and passion for client experience.
  • Excellent communication skills.
  • Foreign language skills are preferred but not required.
  • Passion for the House of CHANEL, its history, product offerings, and commitment to social and cultural initiatives.
  • Curiosity and desire to learn and grow professionally within the world of CHANEL.
  • Wellbeing resources include dedicated paid time off for wellbeing (Wellbeing Days in Retail) and a Wellbeing fund.
  • Family and care giving benefits (inclusive of parental leave, fertility support, Milk Stork, and Care.com Membership).
  • Generous paid time off policies to include vacation, holiday, sick and volunteer days.
  • 401K and other incentives.
  • Robust healthcare offerings; medical, dental, vision, MDLIVE (virtual care), One Medical, Flexible Spending Accounts (Health Care & Dependent Care), Health Savings Account and Employee Assistance Program.
  • Life insurance, Accidental Death & Dismemberment, Short Term Disability, Long Term Disability, Health Advocate, International Business Travel Accident & Medical, and Commuter Transit & Parking.
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