Farm Store Associate
About The Position
The Farm Store Associate is a hybrid retail and fulfillment support role responsible for maintaining a clean, well-stocked farm store while assisting with customer orders—especially in-store and online pickup orders.This position requires strong attention to detail, comfort with technology, and the ability to work independently while collaborating closely with the fulfillment and office teams. This role is ideal for someone who enjoys a mix of customer interaction, hands-on work, and behind-the-scenes operations in a fast-paced, small business environment.
Requirements
- Comfortable using computers, tablets, and POS systems
- Strong organizational skills and attention to detail
- Ability to follow written procedures and checklists consistently
- Ability to work independently and manage time effectively
- Reliable, punctual, and professional
- Able to lift, carry, and move up to 50 lbs regularly
- Valid driver’s license and clean driving record
- Comfortable working in refrigerated and freezer environments
Nice To Haves
- Retail, farm store, grocery, or fulfillment experience
- Experience with inventory management or order fulfillment
- Familiarity with Shopify or similar POS systems
- Interest in local food systems or small business operations
Responsibilities
- Maintain a clean, organized, and welcoming farm store
- Restock meat freezers, refrigerators, and shelves daily using fulfillment inventory
- Monitor product levels and presentation throughout the day
- Remove damaged or unappealing products according to store procedures
- Complete opening and closing tasks using established daily checklists
- Must be willing and able to drive for weekly deliveries, supply pickups, or occasional farm-related errands,
- Provide support with light farm chores as needed, including egg washing, feeding guard animals, and similar tasks.
- Perform other duties and special projects as assigned based on operational needs.
- Greet customers and assist with product questions and store navigation
- Support customers with self-checkout and POS use
- Ensure a positive, professional customer experience at all times
- Handle customer issues, replacements, or refunds according to company policy
- Assist with fulfilling customer orders, particularly pickup orders
- Accurately pull, verify, and stage pickup orders from freezer storage
- Manage in-store pickup order flow and packing slips
- Communicate order discrepancies or issues promptly with the fulfillment or office team
- Use iPads, tablets, and computers daily (Shopify POS, barcode systems, Slack)
- Print, apply, and manage product barcodes and pricing
- Assist with basic inventory tracking and restock reporting
- Communicate clearly and proactively with team members via Slack
Benefits
- Stable, year-round employment with a growing local food business
- Mission-driven work supporting sustainable agriculture and local food systems
- Structured training and clear expectations
- Collaborative team environment with supportive management
- Opportunities to develop skills in logistics, inventory, and food fulfillment
- Employee discounts on farm products and access to educational experiences on food and farming
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
11-50 employees
