Farm Services Assistant I

First Mid•Mattoon, IL

10h

About The Position

At First Mid, base salary is one component of our Total Rewards program. Exact compensation is determined by factors such as (but not limited to) education, skills, internal equity, and experience. This position offers additional compensation in the form of discretionary short-term incentives (i.e. bonus, incentives, and/or commission). Benefits for this role include comprehensive healthcare, well-being benefits, paid family leave as well as generous paid time off. Total Rewards also include banking perks, tuition reimbursement, an Employee Stock Purchase Plan, and a 401K plan with company match. Incentives and benefits are subject to eligibility requirements. Responsible for support functions for Farm Services. Also, responsible as a representative of the Bank and department within the local agricultural business communities.

Requirements

Associates degree preferred or specialized education/training normally acquired through two plus years of experience.
Proficient in Microsoft Office.
Must be able to work with a significant amount of detailed information in an accurate, timely and confidential manner.
High level of interpersonal skills to interact with customers, potential customers and administrative staff in a professional manner.

Responsibilities

Resolve customer problems by listening, gathering information and acting as an intermediary with other departments.
Follows through to ensure that customer problems and questions are resolved.
Manages the processing of “work tickets”, coupons, checks, and cash for payments, receipts and removing assets, etc. on a daily basis to ensure accuracy of cash receipts, disbursements, transfers, and account histories.
Assists in processing insurance information and premium payments, and real estate property tax payments.
Balances daily work to verify accuracy.
Makes customer deposits.
Reconciles accounts balanced by others.
Utilizes BOX as Ag Services electronic data filing, storage, and workflow tool.
Manages USDA farm program sign up records and payments of same.
Tracks the insurance for stored grain, crop hail and liability coverage for all farm and trust properties.
Assist farm managers with preparation and tracking of tenant leases on farm and trust properties.
Monitor 1099 Misc. on farm accounts during the year.
Assists farm managers by researching and resolving a wide variety of problems and inquiries using computer records, legal files, bank records, courthouse recordings, and vendor documentation to satisfy real estate sales, management, or client needs.
Cross-sell bank products and services in a professional manner.
Completed required training associated with job function.
Perform other related duties as assigned.