Farm Market Associate Seasonal PT

Cape Abilities•Dennis, MA

About The Position

The farm market associate works with the retail market team in all aspects of the farm market operations, customer service, cashiering and maintenance. Farm market associates are the frontlines of customer service and job coaching support. Farm market associates’ model high quality service while supporting individuals we serve, keeping customer satisfaction and market presentation as the top priority. Farm market associates maintain a positive attitude, are friendly, enhance the customer’s shopping experience and are reliable. Plant knowledge is a plus.

Requirements

High school diploma or equivalent required.
Must be able to effectively communicate in both verbal and written form with coworkers and supported individuals and read fluently.
Valid driver’s license in the state of Massachusetts required.
Successful completion of all state and Agency mandated trainings required upon hire.
Ability to complete assigned tasks in a timely and professional manner.
Ability to teach and model occupational tasks.

Nice To Haves

Prior retail or farm market experience preferred.
Plant knowledge is a plus.

Responsibilities

provide stellar customer service to all patrons, sell products and merchandise directly to customers and accurately perform cashiering duties using the point of sale system.
ensure customers have a positive and productive experience while in the store by greeting customers, helping when needed, answering questions related to the merchandise, location of product, store policies and sharing the Cape Abilities mission.
demonstrate upselling techniques to increase store sales.
maintain the physical upkeeping of the store to assure cleanliness, orderliness and well-stocked presentable displays with signage.
rotate product on the sales floor to ensure optimal presentation and representation of product. Ensure display areas are fully stocked, neat, clean and organized. Remove products that are no longer suitable for sale.
receive and process incoming merchandise and deliveries in an orderly manner according to retail procedures. Ensure that all received merchandise meets or exceeds standards, eg best/sell by dates and freshness of produce.
demonstrate a familiarity with POS (point of sale) systems and the ability to learn new technologies.
provide job coaching and support to individuals we serve by offering hands-on training, guidance, and encouragement in daily market tasks, helping to build skills, confidence and independence.
work collaboratively with job coaches and team members to reinforce training goals and create a supportive and inclusive work environment.
represent the core values of Cape Abilities in all interactions.
May assist with end of day banking procedures
May assist with agency events
Performs additional duties, as assigned