Fan Engagement Intern

Rock and Roll Hall of Fame & Museum • Cleveland, OH

47d • Onsite

About The Position

The Fan Engagement Intern will work closely with the Manager of Fan Engagement to help deliver world class experience for fans from all around the globe. The intern will be involved in various projects that will allow you to explore your creativity and strengthen your ability to develop inspiring and emotion evoking experiences for others.

Requirements

• Real enthusiasm for working with people
• Passionate about music and possess the ability to use music as a connector
• Excellent communication skills, both written and verbal
• Flexible and able to adjust to changing demands
• Attention to detail and good organizational & planning skills
• Must be proficient in computer skills including Office 365
• Available to work days, evenings, and weekends as needed
• Intern applicants must be currently enrolled in a college (preferably entering senior year after summer 2026) or graduate school program.
• Rock Hall internships are paid positions, and for enrichment purposes must be willing to work within other departments.
• The internship is onsite, starting May 20th and ending July 31st. Exact end dates could be later with some internships.
• Estimated weekly hours for this internship: 24 – 30 hours

Nice To Haves

• Customer service in a music venue or tourist destination

Responsibilities

• Delivering engaging programs such as Stories of Rock trivia
• Creating playlists for holidays, concerts, and foster programs
• Helping on the exhibits floor, providing fan facing customer service
• Customer service related activities such as email correspondence and replying to inquiries
• Assisting other departments with community events, live shows, or special programs
• Updating or creating Rock Hall guest experience & engagement activities such as: “This Day in History” wayfinding project, updating our inductee selection role play, “Voice Your Choice”, or interactive educational/informative programs such as our “Stories of Rock”.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed