Family Wellness Caseworker/Advocate

International Rescue Committee • Seattle, WA

16d • $27 - $29 • Hybrid

About The Position

The International Rescue Committee (IRC) responds to the world's worst humanitarian crises, helping to restore health, safety, education, economic wellbeing, and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein, the IRC is one of the world's largest international humanitarian non-governmental organizations (INGO), at work in more than 40 countries and 29 U.S. cities helping people to survive, reclaim control of their future and strengthen their communities. A force for humanity, IRC employees deliver lasting impact by restoring safety, dignity and hope to millions. If you're a solutions-driven, passionate change-maker, come join us in positively impacting the lives of millions of people world-wide for a better future. Job Overview: IRC’s Family Wellness Program offers intensive case management and advocacy services for individuals and families who experience harm or abuse. The Case Worker/Advocate provides person-centered, trauma-informed support to survivors; developing service plans to match individual needs utilizing a range of financial, medical, social, vocational, and other services and resources based on participant needs, eligibility, and priorities. The Case Worker/Advocate also participates, as appropriate, in program planning, outreach, and service development through community engagement and relationships with other service providers.

Requirements

• Relevant degree or equivalent professional experience. A significant portion of this experience should include responsibilities in case management or other direct services, social services, humanitarian relief, public service, or other not-for-profit environment.
• Experience working with survivors of domestic violence and other harm strongly preferred.
• Strong intercultural communication skills; demonstrated ability to work effectively with people from diverse backgrounds and across language barriers.
• Experience and training in trauma-informed approach.
• Demonstrated experience and understanding of professional boundaries.
• Comfortable working in high-stress environments; must be adaptable, flexible, and patient.
• Strong organizational and time management skills.
• Proven ability to contribute both independently and as a team member.
• Self-starter with excellent problem-solving skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.
• Fluent in English, both spoken and written, additional fluency in relevant languages is desired.
• Proficient with Windows operating system and confidence in basic computer skills (word processing, email, data entry); willingness to learn new software.
• Valid driver’s license, reliable vehicle with current insurance, and the ability to travel regularly throughout the service delivery area.

Responsibilities

• Providing trauma-informed, person-centered case management and advocacy based on individualized needs.
• Providing intake, assessment, orientation, support, referral, and advocacy services by assessing and evaluating each participant’s self-identified needs.
• Developing reasonable service plans and timelines with each participant and managing participant expectations during the service period.
• Ensuring that participants are provided the tools they need to meet their self-identified goals and objectives.
• Assessing and monitoring participant progress to ensure goals are being attained, designated resources are being maximized, and modifying plans as required.
• Ensuring compliance with case file management and reporting requirements.
• Providing training to other service providers and potential program participants and representing IRC at outreach events.
• Other activities as needed and assigned.

Benefits

• We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days depending on role and tenure, medical insurance starting at $163 per month, dental starting at $6.50 per month, and vision starting at $5 per month, FSA for healthcare and commuter costs, a 403b retirement savings plans with immediately vested matching, disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed
• Number of Employees: 5,001-10,000 employees